Hub and System Support Manager HSSM251

Thistle Foundation; City of Edinburgh; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading charity in Scotland seeks a Hub and System Support Manager to lead their supportive team. This role involves managing administrative tasks and developing IT systems while ensuring a great service. You'll enjoy a hybrid working environment and can make a real difference in the lives of people with disabilities.

Benefits

35 days of annual leave

Free Thistle Gym membership

Contributory pension scheme

Learning and development opportunities

Hybrid working

Qualifications

• Background in administrative or leadership role.
• Track record of improving processes.
• Ability to manage competing priorities.

Responsibilities

• Manage and support the Hub Support Team.
• Oversee mailbox and administrative processes.
• Provide support and supervision to the team.

Skills

Organizational skills

Team management

Customer service

Education

Experience in administrative or leadership roles

Job description

We have a vacancy for a Hub and System Support Manager.

About Thistle

At Thistle we believe in a world of inclusion, free of isolation and loneliness, where a health crisis doesn’t mean a life crisis.

Our charity supports people with disabilities and long-term health conditions; to lead good lives and achieve what matters most to them. We believe that everyone in Scotland should have access to our person-centred approach to health and wellbeing.

About The Role

Do you have background in an administrative or leadership role? Do you have a track record of improving processes and providing a great service? Do you enjoy a fast-paced, varied role where you can make a real difference? If so, we would love to hear from you.

You will work alongside, manage and support our small, friendly Hub Support Team. You will oversee our mailbox, admin processes, administrative tasks, the development of the IT systems and provide support and supervision to the team. Responding to a range of enquiries, you will enjoy dealing people both in person and online. You will be a genuine team player and able to juggle the competing demands of day-to-day reactive work alongside more proactive work.

This role is an excellent opportunity for a motivated and enthusiastic person, who can manage competing priorities, support a team and work to deadlines. The post will involve a requirement to work with sensitive information, with a high degree of discretion.

Interviews will be held on Monday 21st July.

Please see the detailed job description here for more information

What we offer

• The opportunity to work with a fun and friendly team focused on making a difference in the lives of people living in communities across Scotland
• Hybrid working between home, and our award winning offices in Craigmillar, Edinburgh
• Learning and development opportunities including our internal development programme
• Contributory pension scheme
• 35 days of annual leave
• Free Thistle Gym membership
• Membership of the HSF Health & Benefits Plan

Thistle Foundation is an Equal Opportunities Employer.

Successful applicants will be subject to a Disclosure check, which will be paid for by Thistle.

To apply, please contact [e-mail] and send a covering letter and CV which addresses the responsibilities, skills and abilities outlined in the role profile.