HRSS Transactions Team Leader

Trafford Council; Greater Manchester; Hybrid; GBP 33,000 - 36,000; Full time

Job summary

Trafford Council seeks a proactive HRSS Transactions Team Leader to lead its transactional teams in Greater Manchester. This role involves overseeing HR and payroll services, ensuring compliance with regulations, and fostering a customer-focused environment. Join a values-driven organization where personal development is encouraged.

Benefits

Friendly work environment

Personal and professional development opportunities

Positive workplace culture

Qualifications

• Experience in leading a transactional team.
• Knowledge of HR policies and procedures.
• Ability to manage high-volume HR activities.

Responsibilities

• Lead the transactional HR team and ensure quality service delivery.
• Monitor daily HR and payroll activities and resource management.
• Implement training and efficient processes related to HR transactional services.

Skills

Management Skills

Customer Service

Understanding of HR Legislation

Education

Relevant HR Qualification

Job description

HRSS Transactions Team Leader, Greater Manchester

Client:

Location:

Greater Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

25761d56c51c

Job Views:

6

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

HRSS Transactions Team Leader - Greater Manchester Shared Service
Location - Trafford Town Hall
Grade Band 6
Salary £33,366 to £35,235 per annum
Full Time Permanent 36.25 Hours
Closing Date Sunday 29 June 2025

The Greater Manchester Shared Service (GMSS) is an exciting partnership between Trafford Council and Greater Manchester Police, which was established early in 2017. Based at Stretford, our aim is to provide a first class, professional, HR and payroll shared service for our 20,000+ employees and customer base.

We are looking to recruit Transactional Team Leader to lead one of our fantastic transactional teams and play a part in the delivery of the GMSS business plan.

If you love to be busy and are seeking a challenge in a fast paced, high volume, customer focused environment, with a passion for service delivery, this could be the job for you.

We are based in Trafford Town Hall in Stretford and support colleagues across Trafford Council, Schools and Colleges, Leisure Services, Police Officers and Staff. This is a hybrid role with a mix of home and office-based working.

You will support the Service Delivery Manager in delivering a quality service across a wide range of HR transactional processes and resource management. An understanding of HR legislation will be useful as you will be an escalation point for the team.

Main purpose of the role

• To contribute to the development of a ‘leading edge’ Shared Service Centre for Partnership members, ensuring a high performing and customer focused transactional HR, Payroll and Pension service that is continuously improving and seen as best-in-class public sector model.
• To support the Management Team in respect of all matters relating to delivery of effective HR and payroll services ensuring adherence to legislation, regulations and service protocols.
• To be responsible for the daily monitoring and delivery of all transactional activity and ensure Shared Service resources are deployed in accordance with the priorities and needs of the service.
• To lead in the implementation of efficient processes and changes relevant to HR and Payroll transactional activity, including training and guidance for all staff and customers using the service.

Any appointment made to this role will be subject to the appointable candidate being vetted under Greater Manchester Police clearance processes. The vetting process does include residency in the UK for the last 3 years.

For an informal conversation about the role please contact Carol McBurnie, Service Delivery Manager, on 07580 697942.

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and t o view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs)

If you are applying under the Guaranteed Assessment Scheme then you need to show that you meet the essential requirements of the job as set out in the ‘About You’ section of the role profile. You may be given the opportunity to demonstrate your skills, talent and abilities at an interview or other form of assessment.

OTHER RELEVANT INFORMATION

Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk) . Please note we are not a licensed sponsor and we won't be able to support with your work visa.

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Created on 25/06/2025 by TN United Kingdom