HRIS Solutions Developer

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Vacancy Name: HRIS Solutions Developer

Employment Type: Permanent

Country: United Kingdom

Location: Liverpool

Business Area: Finance

Workplace Type: Hybrid

About Princes

The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. Princes manufactures different food and drink products responsibly sourced and enjoyed by consumers every day. We strive to be an employer of choice, where our colleagues are proud to represent our business.

Role Description

The purpose of this role is to provide comprehensive technical support for our HR systems, specifically OneAdvanced Time and Attendance (TMS), Flexipay, and Sage People Salesforce system. You will manage support calls with IT vendors, troubleshoot technical issues, and implement changes to meet business needs.

Key Responsibilities

Issue Management:

• Serve as the primary contact for HR system support tickets, addressing user inquiries and issues promptly.
• Prioritize and triage support tickets with the IT Service Desk based on urgency and impact.
• Collaborate with stakeholders and vendors to resolve complex issues.
• Analyze system issues, identify root causes, and implement solutions.
• Maintain documentation of configurations and troubleshooting procedures.

Change Management:

• Work with HR stakeholders and analysts to configure and customize HR systems.
• Coordinate with IT vendors on system upgrades, patches, and enhancements.
• Develop reports and manage data changes via system upload processes.
• Manage changes through IT Change Management processes, including testing and sign-off.
• Identify opportunities to optimize system performance and user experience.
• Participate in projects supporting HR and organizational objectives.

Role Requirements

Knowledge:

• Experience with technical support for business systems is essential.
• Knowledge of Sage People Salesforce is desirable but not essential.
• Knowledge of OneAdvanced (Mitrefinch) TMS is desirable.
• Understanding of HR processes is highly desirable.
• Business analysis experience is a plus.
• Strong understanding of change management principles.
• Proficient in Microsoft Office applications.

Skills:

The HR Solutions Developer should have experience in areas such as:

• Database management and querying
• System configuration
• Reporting and analytics
• Scripting and automation
• System integration and APIs
• System administration
• Technical understanding of HR domain

Benefits

• 25 Days Annual Leave
• Car Parking Pass
• 14.5% Pension (5% employee, 9.5% employer)
• Flexible holiday options (buy 5 additional days)
• Enhanced family and carers policies
• Life assurance cover
• Private medical insurance
• Critical illness cover
• Learning & development opportunities
• Potential corporate incentive scheme based on company performance