HRIS Solutions Developer

TN United Kingdom; Bradford; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an HRIS Solutions Developer to provide comprehensive technical support for HR systems. In this dynamic role, you will manage support calls, troubleshoot issues, and implement changes to enhance system performance. This position offers a unique opportunity to work with advanced HR technologies and collaborate with cross-functional teams to optimize user experience. With a commitment to employee well-being, the company provides a range of benefits, including generous annual leave, pension contributions, and professional development opportunities. If you are passionate about HR technology and eager to make a positive impact, this role is perfect for you.

Benefits

25 days annual leave

Car parking pass

14.5% pension contribution

Flexible holiday buy option

Enhanced family and carers policies

Life assurance

Private medical insurance

Critical illness cover

Learning & development opportunities

Potential incentive scheme

Qualifications

• Experience with technical support for business systems.
• Understanding of HR processes is highly desirable.

Responsibilities

• Serve as the primary contact for support tickets and manage user inquiries.
• Configure HR systems to meet evolving business needs.

Skills

Database management and querying

System configuration

Reporting and analytics

Scripting and automation

APIs and system integration

System administration

Technical understanding of HR domain

Tools

Sage People Salesforce

OneAdvanced (Mitrefinch) TMS

Microsoft Office

Job description

Job Title: HRIS Solutions Developer

Employment Type: Permanent

Location: Bradford, United Kingdom

Business Area: Finance

Workplace Type: Hybrid

About Princes

The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France, and Mauritius. We manufacture responsibly sourced food and drink products enjoyed daily by consumers worldwide. We are committed to being an employer of choice, fostering pride among our colleagues.

Role Description

The purpose of this role is to provide comprehensive technical support for our HR systems, including OneAdvanced Time and Attendance (TMS), Flexipay, and Sage People Salesforce system. Responsibilities include managing support calls with IT vendors, troubleshooting system issues, and implementing changes to meet business needs.

Key Responsibilities

1. Issue Management:

• Serve as the primary contact for support tickets, addressing user inquiries promptly.
• Prioritize and triage tickets in collaboration with the IT Service Desk.
• Escalate and resolve complex issues with internal and external stakeholders.
• Analyze system issues, identify root causes, and implement solutions.
• Maintain documentation of procedures.

Change Management:

• Configure and customize HR systems to meet evolving needs.
• Coordinate system upgrades, patches, and enhancements with vendors.
• Create reports and manage data changes.
• Manage changes through the IT Change Management process, including testing and sign-off.
• Identify opportunities to optimize system performance and user experience.
• Participate in cross-functional projects supporting HR and organizational goals.

Role Requirements

Knowledge

• Experience with technical support for business systems.
• Knowledge of Sage People Salesforce (desirable).
• Knowledge of OneAdvanced (Mitrefinch) TMS.
• Understanding of HR processes (highly desirable).
• Business analysis experience (desirable).
• Strong change management principles knowledge.
• Proficiency in Microsoft Office.

Skills

The HR Solutions Developer should have experience in areas such as:

• Database management and querying
• System configuration
• Reporting and analytics
• Scripting and automation
• APIs and system integration
• System administration
• Technical understanding of HR domain

Benefits

• 25 days annual leave
• Car parking pass
• 14.5% pension contribution (5% employee, 9.5% employer)
• Flexible holiday buy option (5 days)
• Enhanced family and carers policies
• Life assurance
• Private medical insurance
• Critical illness cover
• Learning & development opportunities
• Potential incentive scheme based on company performance