HR & Training Advisor

Refresco Group; Milton Keynes; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Onsite parking

Employee discounts

Wellbeing tools

Discounted products

Job summary

Refresco in Milton Keynes is seeking a proactive HR practitioner to deliver a knowledgeable HR service across the site. You will coach managers on employee relations, performance, conduct, and absence, while ensuring adherence to UK employment legislation and company policies.

You will lead recruitment and onboarding for site roles, manage performance and attendance processes, and coordinate learning initiatives.

Qualifications

• We are looking for a proactive HR practitioner with experience in a fast-paced manufacturing or similar environment.
• Strong understanding of UK employment legislation.
• Ability to coach managers on employee relations, performance, conduct, and absence.
• CIPD Level 5 qualification, or equivalent experience, is desirable.
• Commitment to continuous professional development and delivering high-quality HR services.

Responsibilities

• Deliver a professional, proactive HR service across the site with guidance to managers on ER, performance, conduct, absence, and policies.
• Lead end-to-end recruitment and onboarding for site-based roles, ensuring timely fills and accurate offers.
• Drive performance and attendance management, supporting investigations, reviews, and occupational health referrals.
• Coordinate learning and development initiatives, training records, and matrices to improve workforce capability.
• Support compliance, audit, and governance activities to meet legal and internal requirements.
• Act as an HR ambassador, promoting Refresco values and driving engagement and continuous improvement.

Skills

Employee relations

HR coaching

UK employment law

Communication

Problem solving

Stakeholder management

Education

CIPD Level 5

Tools

HRIS

MS Office

Job description

legal, wellbeing and practical guidanceCheers benefits platform providing discounts, free perks, and wellbeing toolsFree onsite parking and discounted products

Key responsibilities of the role:

• Deliver a professional and proactive HR service across the site, providing expert guidance and coaching to managers on employee relations, performance management, conduct, absence, and company policies to ensure a fair and consistent approach.
• Lead and support end-to-end recruitment and onboarding activities for site-based roles, ensuring vacancies are filled efficiently, offers and contracts are issued accurately, and new starters receive a positive onboarding experience.
• Drive performance and attendance management processes, supporting managers with investigations, absence reviews, appraisals, objective setting, and occupational health referrals while ensuring compliance with company procedures.
• Coordinate and support learning and development initiatives, including line manager training, policy briefings, training records management, and maintenance of training matrices to improve capability across the workforce.
• Support compliance, audit, and governance activities, ensuring HR processes, documentation, and corrective actions meet business, legal, and internal audit requirements.
• Act as a trusted HR ambassador within the plant, promoting company values and behaviours, supporting employee engagement initiatives, delivering effective communication, and contributing to a positive workplace culture and continuous improvement.

The ideal candidate would have:

We are looking for a proactive and professional HR practitioner with experience in a fast-paced manufacturing, FMCG or similar operational environment. You'll have a strong understanding of UK employment legislation, excellent communication and problem-solving skills, and the ability to build credible relationships with managers and employees at all levels. Organised, adaptable and customer-focused, you'll be confident managing multiple priorities, supporting recruitment and employee relations activities, and driving HR best practice. A CIPD Level 5 qualification, or equivalent experience, is desirable, alongside a commitment to continuous professional development and a passion for delivering a high-quality people service.

Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.Find out more about the Refresco Values here:

About Refresco:

Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET,Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand. Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com.Our drinks on every table. That's the Refresco vision. We're a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and we're only just getting started. We're the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading retailers. Whether it's packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to meet the needs of our high-profile customers.

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.