HR Technology Project Manager (Service Now Onboarding)

Bupa; Salford; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A major health insurance provider is looking for an HR Technology Project Manager in Salford to lead the Service Now onboarding project. This full-time role involves managing project teams, stakeholder relationships, and ensuring timely delivery within budget. Candidates should have senior-level HR project management experience and knowledge of Service Now is desirable. This position offers a salary of £50,000 - £55,000 and a range of benefits including 25 days holiday, private medical insurance, and flexible working options.

Benefits

25 days holiday

Enhanced pension

Private medical insurance

Access to health assessments

Discounts on products and services

Qualifications

• Experience in HR technical project management at a senior level essential.
• Knowledge and experience working with the Service Now platform is desirable.
• Ability to demonstrate resilience and effective leadership through periods of project pressure.

Responsibilities

• Manage the delivery of the Service Now Onboarding project.
• Lead cross-functional project team, working in partnership with application owners.
• Report to executive sponsors via project steering committee.

Skills

HR technical project management experience

Knowledge of Service Now platform

Stakeholder management

Budget management

Planning and organisational skills

Job description

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HR Technology Project Manager (Service Now Onboarding), Salford

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Client:

Bupa

Location:

Salford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d380ac0fcb9c

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job Description:

HR Technology Project Manager (Service Now Onboarding)

Location: Bupa Place, Salford Quays M50 3SP 1 day per week – Hybrid working

Full Time - 37.5 hours

Contract type:12 months fixed term contract

Salary: £50,000 - £55,000 DOE and excellent benefits

We make health happen

As an HR Project Manager you will be spearheading our transition to use Service Now for employee onboarding. This is an exciting project, that will continue to transform the digital experience of employees joining Bupa for years to come.

You will be responsible for delivering the end to end project through proactively driving it forwards. While you might sit with our People Function, you will bring together stakeholder groups from across the business to ensure the delivery of this project. You will also make sure that senior stakeholders are kept informed and the overall project runs to time and budget.

How you’ll help us make health happen:

Manage the delivery of the Service Now Onboarding project, ensuring the project is well planned, resourced and delivered within agreed timelines

Work with subject matter experts to define project terms of reference, including resource effort and implementation costs

Lead cross-functional project team, working in partnership with a network of application owners, technical and functionals SMES and other partners across Bupas internal Technology and functional teams.

Manage relationships with third party development partners (internal and external) when working to implement or change digital technologies

Lead the project team to ensure solutions are implemented which reflect business requirements and deliver intended results, keeping stakeholders engaged to a high degree. Landing the digital vision is key.

Role model our leadership imperatives, Bupa Code and values.

Embed a suitable and effective project delivery approach, using best practice project management artifacts and procedures to embed governance, rigour and structure to the project

Report to executive sponsors, via project steering committee in a concise and relevant manner

Key Skills / Qualifications needed for this role

Experience in HR technical project management at a senior level essential

Knowledge and experience working with the Service Now platform is desirable

Experience of people (HR) processes within the technology change environment is desirable

Able to effectively prioritise tasks in order to meet pre agreed timescales, deadlines and budget

Ability to manage a budget, providing cost estimates to the business & contracting with third party organisations

Stakeholder management – can build partnerships with key stakeholders by communicating effectively, influencing and providing a high level of support

Ability to proactively identify grey areas or areas of indecision/risk and manage removal/reduction/acceptance to land an agreed outcome

Ability to demonstrate resilience and effective leadership through periods of project pressure

Highly developed planning and organisational skills

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role, you’ll receive the following benefits and more:

25 days holiday, increasing through length of service, with the option to buy or sell

Enhanced pension and life insurance

Private medical insurance

Access to our health assessments and dental insurance

Discounts on Bupa products and services

Support for learning and development

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.