HR Team Leader

Biffa; High Wycombe; On-site; GBP 42,000 - 56,000; Full time

Job summary

Biffa in High Wycombe is seeking a HR Team Leader to act as the golden thread between Employee Services and operational teams, weaving relationships, insight, and expertise into a partnering experience.

You will lead the HR Administration team, manage complex employee matters, and ensure HR operations run smoothly, compliantly and efficiently, with hybrid working.

Qualifications

• Experience leading HR administration teams.
• Ability to handle highly confidential information.
• Knowledge of HR systems Dayforce, ServiceNow HRSD, Visio, and Excel.
• Strong change management and continuous improvement mindset.

Responsibilities

• Lead the HR Administration team and ensure efficient HR operations.
• Oversee complex employee relations matters with discretion.
• Partner with Employee Services and operational teams to deliver a great employee experience.
• Drive process improvements and stakeholder support.

Skills

Leadership

Emotional intelligence

Stakeholder management

Data analysis

Tools

Dayforce

ServiceNow HRSD

Visio

Excel

Job description

HR Team Leader

High Wycombe (Hybrid Working)

A quick look at the role

Join us and help create a HR service that people remember for all the right reasons.

We are recruiting for a HR Team Leader who acts as the golden thread between the Employee Services and operational teams, weaving relationships, insight, and expertise into a truly magical partnering experience.

Your core responsibilities

In this role, you'll be a trusted expert, problem solver, proven Team Leader, and advocate for service excellence. You'll lead our HR Administration team, oversee complex employee matters, and ensure our HR operations run smoothly, compliantly, and efficiently.

You'll have the freedom to take ownership, the opportunity to influence how we work, and the platform to make a lasting impact through innovation, continuous improvement and outstanding stakeholder support.

Our essential requirements

Working at the heart of our Employee Services function, you'll leverage your expertise in Dayforce, ServiceNow (HRSD), Visio, and Excelto drive operational excellence, optimise processes, and deliver an exceptional end-to-end employee experience. Whether you're analysing data to identify trends and opportunities, mapping and improving workflows, or ensuring the integrity of employee records, you'll need to bring a proactive and solutions-focused approach to everything you do.

We're seeking someone who combines technical expertise with strong emotional intelligence. A natural leader who thrives in a fast-paced environment, embraces change, challenges the status quo, and inspires others to deliver their very best. You'll need to be confident handling highly confidential information, building trusted relationships across the business, and using insight and technology to continuously raise the bar.

And here’s why you’ll love it at Biffa.

• Competitive salary
• Ongoing career development and coaching – because if you don’t grow, we don’t grow
• Generous pension scheme
• Retail and leisure discounts
• Holiday and travel discounts
• Bike to work scheme

For the right person, this is more than a job. It's an opportunity to lead, inspire, innovate, and leave a lasting mark on the employee experience.

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.