HR Systems Implementation Specialist

Bullfinch Recruitment; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A prominent recruitment agency in London is seeking an HR Systems Implementation Specialist. This role requires hands-on experience with HiBob and HR systems administration to support clients with system setups and ongoing improvements. The ideal candidate will possess excellent communication skills and a proactive mindset to streamline processes and provide effective training to users.

Qualifications

• Experience working with HR systems in an HRIS admin or support role.
• Proven ability to assist with system setups and configurations.
• Strong understanding of HR team operations and payroll processes.

Responsibilities

• Assist with new system setups, configuring workflows and permissions.
• Support clients in day-to-day use of HR platforms, troubleshooting issues.
• Create documentation and training materials for clients.
• Deliver training to help users become confident in their systems.
• Identify opportunities to streamline HR processes with technology.

Skills

Hands-on experience with HiBob

HR systems administration

Problem-solving mindset

Clear communication skills

Attention to detail

Job description

Who We Are
At Lemon Platypus, we help small and medium-sized businesses take the hassle out of HR systems, from picking the right tools and setting them up properly to providing ongoing support when it’s needed.

We work with platforms like HiBob, Employment Hero, and Rippling, helping clients get the most out of their systems so they can focus on looking after their people and growing their business.

The Opportunity
We’re looking for a HR Systems Implementation Specialist to join our team.

This role is perfect for someone with hands‑on experience in HR systems administration or support, and a passion for making technology work smoothly for real people. You'll help our clients with day‑to‑day support, system configurations, and ongoing improvements to their HR tech.

You’ll need to have proven experience using HiBob (with knowledge of additional HR platforms being a bonus!), along with a strong admin background in HR systems and an interest in learning new tools to be successful in the team.

What You’ll Be Doing

• Assist with new system setups – helping configure workflows, permissions, and templates based on client needs
• Support clients with the day‑to‑day use of their HR platforms (e.g. troubleshooting, updates, user access, reporting)
• Help with data migrations and testing during implementations or updates
• Create and maintain documentation, training materials, and how‑to guides for clients
• Deliver practical training and walkthroughs to help users feel confident using their systems
• Collaborate with our senior consultants to continuously improve how we support clients
• Spot opportunities to streamline HR processes using tech

What You’ll Bring

• Experience working with HR systems (e.g. as an HRIS admin, HR coordinator, or support role). Hands‑on experience with Hibob is essential.
• Previous experience with payroll processes or working with payroll systems would be a huge asset
• A good understanding of how HR teams operate and how systems can support their work
• Strong attention to detail and a knack for getting things set up correctly
• Clear, friendly communication skills – both with clients and your teammates
• A proactive, problem‑solving mindset and a willingness to learn new platforms