HR Specialist - Fixed Term Contract (12 months), Disability Leave Services

Amazon; London; Remote; GBP 30,000 - 45,000; Full time

Job summary

Amazon is seeking an HR Specialist to provide support for disability services in a remote role requiring a Bachelor's degree and proficiency in Spanish and English. The ideal candidate will have exceptional organizational and communication skills, along with a strong focus on customer service. This fixed-term position involves case management of accommodations and collaboration with various stakeholders to ensure compliance and support for employees. The role is crucial for maintaining a diverse and inclusive workplace.

Qualifications

• Bachelor’s degree in Human Resources or related field required.
• Experience in benefits and HR-related functions preferred.
• Proficiency in English and Spanish necessary.

Responsibilities

• Perform accommodation reviews and support employee requests.
• Coordinate the accommodation process and provide case management.
• Educate HR on the accommodation process and compliance.

Skills

Attention to detail

Analytical thinking

Customer service focus

Education

Bachelor’s Degree in Human Resources or related field

Tools

Windows

Word

Excel

PowerPoint

Job description

HR Specialist with Spanish & English - Fixed Term Contract (12 months), Disability Leave Services Czech Republic

Job ID: 2972230 | Amazon Czech Republic Services s.r.o. - G88

(!) PLEASE, NOTE THAT THIS ROLE IS REMOTE/VIRTUAL, HOWEVER, THE REQUIREMENT IS TO BE BASED IN CZECH REPUBLIC AND HAVE THE RIGHT TO WORK IN CZECH REPUBLIC

(!) PLEASE, SUBMIT YOUR CV IN ENGLISH LANGUAGE

The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation/ workplace adjustments process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.

Key job responsibilities
-Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
· Serve as a subject matter expert on the accommodations process as well as provincial and federal disability laws.
· Coordinate the accommodation process and provide end-to-end case management
· Collaborate with Stakeholders to determine and finalize accommodation approval/denials
· Collaborate with leave of absence case managers
· Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
· Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
· Direct employees to the appropriate resource for answers
· Maintain a high volume case load .
· Maintain system records to ensure accurate and timely information/documentation
· Provide training for employees, managers, HR and others in DLS
· Adhere to internal SLAs and quality standards
· Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
· Participate in other activities and projects within the DLS program
· Maintain regular, reliable and timely attendance
· Perform other duties as assigned
· Ability to travel as appropriate

BASIC QUALIFICATIONS

• Bachelor’s Degree in Human Resources or any related field
• Relevant experience providing support to employees on benefits, leave of absences, human resources, or employee relations functions
• Experience working with Windows, Word, Excel, and PowerPoint
• Very good proficiency in written and verbal in Spanish and English .

PREFERRED QUALIFICATIONS

· Knowledge of disability laws regarding access for people with disabilities
· Computer operating and database management skills
· Strong time management and ownership of deliverables
· Detail orientation with ability to analyze, problem solve, organize and manage multiple priorities and excellent follow up skills in a fast-paced environment
· Evidence of ability to work with all levels of business
· Evidence of ability to prioritize, manage and complete work/projects with tight deadlines.
· Strong analytical and critical thinking skills
· Evidence of ability to build strong relationships and influence others while working in a cross functional environment
· Experience in providing consultation and training on disability issues
· Excellent customer service and communication skills, both verbal and in writing
· Ability to thrive in a dynamic, growing environment with minimal direct supervision

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.