HR Specialist - ER Helpline

Morrisons; Bradford; On-site; GBP 30,000 - 40,000; Full time

Job summary

Morrisons is seeking an HR Specialist to provide employee relations support from their Bradford head office. The role involves managing HR issues, guiding store managers, and ensuring compliance with UK employment law. Ideal candidates will possess solid HR experience and excellent communication skills.

Benefits

15% in-store discount

10% discount card for a friend

Generous holiday entitlement

Healthcare benefits

Career progression opportunities

Free onsite parking

Qualifications

• Solid HR and Employee Relations (ER) experience, preferably in retail.
• Confidence advising on HR policies and processes.
• Good knowledge of UK employment law.

Responsibilities

• Manage employee relations queries and support store managers.
• Lead investigations and provide guidance on HR policies.
• Maintain detailed records of advice and escalate trends.

Skills

Communication

Confidentiality

Problem Solving

Education

HR Management Certification

Job description

Join to apply for the HR Specialist - ER Helpline role at Morrisons

Join to apply for the HR Specialist - ER Helpline role at Morrisons

Direct message the job poster from Morrisons

At Morrisons, our people make us who we are, and we’re here to support them every step of the way.

We’re looking for a People Specialist - Employee Relations to join our friendly central ER team. Based at our head office in Bradford, this role is all about offering clear, confident, and caring HR support to our store managers and colleagues across the UK.

Location Details: You will be based from our Head Office in Bradford, West Yorkshire. 2 days in the office with a third day in one of our stores.

From absence management and performance issues to disciplinary matters and investigations, you’ll be on hand to provide guidance and support, over the phone, video calls and via email, on all things people related.

Your key responsibilities will include:

• Being a key point of contact on our central people helpline
• Provide timely, accurate advice on HR policies and processes
• Support and lead remote investigations in line with company procedure
• Work closely with store and area managers to resolve complex ER cases
• Keep clear and detailed records of all advice given and actions taken
• Spot trends and escalate risks to help drive improvements across the business

About You:

You’ll be a strong communicator who thrives in a fast paced environment and is confident handling sensitive matters with care and clarity, often over the phone.

We’re looking for someone who:

• Has solid HR and ER experience, ideally in a multi-site or retail environment
• Is confident advising on a wide range of people issues
• Is comfortable managing cases from start to finish
• Has a good knowledge of UK employment law
• Works well as part of a team and is always looking to improve ways of working

Whether you’ve worked on a helpline before or you’re ready for a new challenge in a centralised ER role, we’d love to hear from you.

In return for all your hard work, you will receive:

• 15% discount in store from the day you join us
• Additional 10% discount card for a friend or family member
• Career progression and development opportunities
• Generous holiday entitlement
• Market leading pension scheme and life assurance
• Healthcare benefits including Aviva Digital GP
• ‘MyPerks’ giving you discount with over 850 retailers
• Free parking onsite
• Enhanced Family, Maternity and Paternity Leave

Alive with activity, our modern Head Office is home to our corporate teams that make sure everything runs smoothly. Here, you’ll find comfy breakout areas, a coffee shop, Morrisons Daily and a subsidised restaurant. We are within commuting distance of Leeds, Manchester and the Yorkshire Dales - and we even have free parking!

At our Head Office you will expect to find supplier showcases, charity fundraising and celebrations all year round for the events that mean the most to our colleagues.

There’s more to our business as it’s fast paced and ever changing, as such we’ve got lots of fresh opportunities for you to play your part in our success. We’d love to meet you!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Retail

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