HR Shared Services Specialist

Informa Global Support; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global support organization is seeking an HR SSO Specialist in Colchester, England. The role involves managing employee lifecycle inquiries, payroll processes, and HRIS systems. Candidates should have good communication skills and knowledge of SAP or Oracle, with opportunities for career development and a supportive workplace culture.

Benefits

25 days annual leave plus birthday leave

Company-funded private medical cover

Volunteer days with charity match funding

Career development and training opportunities

ShareMatch scheme for employees

Qualifications

• Experience in an HR Shared Service environment is desirable.
• Ability to manage diverse and confidential information accurately.

Responsibilities

• Act as the first point of contact for HR inquiries.
• Manage HRIS systems and maintain colleague profiles.
• Prepare, run, and submit monthly payroll.

Skills

Good communication skills

Proficient skills in Excel, Word, and Outlook

Ability to act with integrity, tact, and diplomacy

Ability to work as part of a team

Education

Good knowledge of SAP and/or Oracle

Understanding of HR/Payroll administration

Job description

Job Description

Key responsibilities

• The HR SSO Specialist (Admin) is expected to assume the following key responsibilities plus any other reasonable duties as required :
• Provide first point of contact for all colleagues on employee lifecycle enquiries. Resolving queries professionally and promptly
• Management of the HRIS systems (SAP and Oracle) to ensure colleague profiles are maintained and accurately updated with any changes throughout the month. Ensure colleague files are maintained alongside this
• Work with HR Business Partners, Payroll and Benefits teams to ensure all payroll deadlines are met
• Prepare, run, and submit payroll each month to our in-house payroll team and external payroll provider (ADP)
• Produce all change, parental leave, absence, flexible working and any other ad hoc letters upon request
• Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.

The HR SSO Specialist (Pre-employment) is expected to assume the following key responsibilities plus any other reasonable duties as required :

• Provide first point of contact for hiring managers and candidates for vacancy and recruitment enquiries. resolving queries professionally and promptly
• Management of the candidate management system (Smart Recruiters) on a day to day basis
• Work with hiring managers to obtain RTW’s prior to day 1 start
• Initiate new starter processes on relevant systems
• Preparation of new starter documentation including (but not limited to) offer letters and contracts
• Ensure that new colleagues are booked into any divisional induction programs
• Manage the reference request process for all new starters.
• Oversee recruitment of temporary staff and contractors across the business, ensuring appropriate documentation is kept and renewed when needed, IT equipment is in place and that health and safety inductions are completed
• Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.

Skills & Abilities

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Remain approachable under pressure
• Knowledge and ability to use relevant internal systems
• Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
• Work as part of a team
• Ability to complete a variety of related tasks

Qualifications

• A good knowledge of SAP and / or Oracle system preferable
• Good knowledge and understanding of HR / Payroll administration
• Previous experience within an HR SSO environment desirable

Benefits

• Great community : a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact : take up to four days per year to volunteer, with charity match funding available too
• Career opportunity : the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out : 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world