HR Shared Services Partner

Total Recruitment; United Kingdom; On-site; GBP 31,000; Full time

Job summary

A leading recruitment firm in the UK is looking for an HR Shared Services Partner to support their HR team. Responsibilities include managing employee lifecycle processes, handling HR queries, and ensuring compliance with employment legislation. Ideal candidates should have strong communication skills and experience in HR processes. This role offers a salary of £31,000 per annum and a contract for a minimum of 6 months.

Qualifications

• Strong communication and interpersonal skills.
• Experience in HR processes and systems.
• Knowledge of employment legislation.

Responsibilities

• Serve as first point of contact for HR-related queries.
• Manage employee lifecycle processes.
• Ensure compliance with employment legislation.

Job description

HR Shared Services Partner

Salary: £31,000 per annum

Contract: Minimum 6 months

Location: Dumbarton

Our large, successful, and busy organization is seeking additional support within the HR team.

Key Responsibilities:

1. Serve as the first point of contact for HR-related queries, providing accurate and timely advice.
2. Manage employee lifecycle processes, including onboarding, contractual changes, and leavers.
3. Handle queries via the HR online ticketing system, ensuring proper assignment, resolution, or escalation, and keep employees informed.
4. Maintain and update HR systems and employee records accurately.
5. Support the rollout of HR initiatives and processes across the organization.
6. Ensure compliance with employment legislation and internal policies.
7. Collaborate with HR Business Partners and Centres of Excellence to resolve complex cases.
8. Meet service delivery standards and contribute to KPIs achievement.
9. Identify opportunities for process improvement.
10. Generate reports and provide data insights for HR decision-making.
11. Support audits by maintaining data integrity across HR systems.
12. Promote and embody the organization’s values in daily work and team collaboration.

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