HR Shared Services Consultant, Human Resources

Hexagon AB; Swindon; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading company in digital reality solutions seeks an HR Shared Services Senior Specialist in Swindon. The role involves providing advanced HR support, managing complex inquiries, and overseeing HR processes. Candidates should have a bachelor's degree and several years of HR experience, with skills in communication and problem-solving.

Benefits

Flexible work hours

Professional development opportunities

Inclusive workplace environment

Qualifications

• Several years of progressive experience in HR, particularly in HR Shared Services.
• Ability to handle sensitive information with discretion.
• Proficiency in German and Dutch is advantageous.

Responsibilities

• Manage complex employee inquiries related to HR processes.
• Identify opportunities for HR process improvements.
• Oversee employee data management within HR systems.

Skills

Communication

Customer Service

Analytical Skills

Problem-Solving

Organizational Skills

Education

Bachelor’s degree in human resources, Business Administration, or related field

Tools

HRIS systems

MS Office

Job description

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Job Location (Short): Swindon, United Kingdom

Workplace Type: Hybrid

Business Unit: ALI

Responsibilities

A HR Shared Services Senior Specialist is an experienced professional who typically have a deeper understanding of HR processes and policies. They should be able to provide advanced support and advice to employees and the HR department within an organization under limited supervision.

Key Responsibilities:

• Employee Inquiries: Plays a key role in responding to and resolving complex employee inquiries on all aspects of HR - policies, benefits, payroll, and other HR-related matters.
• Process Improvement: Identify opportunities to streamline HR processes and procedures, offering insights for continuous improvement within the HR Shared Services function.
• Data Management: Oversee the accurate and secure management of employee data within HR systems, including data entry, validation, and reporting.
• Compliance and Policy Adherence: Ensure that employees are aware of and adhere to HR policies and procedures, conducting regular policy audits and updating policies, handbooks as needed.
• Benefits Administration: Manage complex benefits-related issues, assist with open enrolment processes, and collaborate with benefits providers to resolve intricate problems.
• Payroll Support: Provide support in payroll processing, including query resolution or liaising with payroll providers on resolving discrepancies.
• Employee Relations: Support HRBPs on employee relations matters, such as investigations, performance improvement etc.
• Training and Development: Assist in the development and delivery of training programs for HR Shared Services team and occasionally for employees on HR-related topics with support from HRBPs or Senior HR Managers.
• Reporting and Analytics: Generate and analyse HR reports and metrics, offering overview and suggestions to HR management.
• Vendor Management: Act as a primary contact for external HR service providers, ensuring efficient collaboration and issue resolution.
• Coordinates HR projects and initiatives, actively contribute to idea generation, process design and implementation. Builds good internal relationships within the HR team and business units.

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Education / Qualifications

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or a related field (or equivalent work experience).
• Several years of progressive experience in HR, with a focus on HR Shared Services.
• Strong knowledge of HR principles and best practices.
• Excellent communication and customer service skills.
• Proficiency in HRIS systems and advanced MS Office skills.
• Ability to handle sensitive and confidential information with discretion.
• German and Dutch language proficiency
• Advanced knowledge of HR processes
• Strong analytical skills
• Strong problem-solving and critical-thinking abilities.
• Strong organizational skills
• Ability to adapt to changing priorities

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.

* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.