HR Shared Services Associate

Macmillan Davies is excited to be partnered with a global pharmaceutical business in their search for an interim HR Shared Services Associate.

Based in West London, you will join a fast-paced HR Shared Services team responsible for the day-to-day management of employee absences and HR-related inquiries. The role will also occasionally provide support to other teams and global regions. This role will manage individual cases and engage internal stakeholders (Management, Legal, Employee Relations, Human Resources, Payroll, Finance, etc.) as required.

We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR-related questions, and is interested in continuing to build upon their knowledge across all HR functions. A successful team member will be extremely detail-oriented, flexible with continuous process/system changes, possess a problem-solving mindset, and enjoy creating order from ambiguity.

Essential Functions:

1. Responsible for analysing and answering HR-related queries and acts as liaison with contacts including local HR, COEs and other key stakeholders.
2. Verify and/or validate employee information related to absence and termination status and process applicable changes in an accurate and timely manner.
3. Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate.
4. Interprets and explains company policies, procedures, laws, standards, and regulations and advises managers and employees on the interaction of leave laws with paid time off, workers' compensation, and short-term and long-term disability benefits.
5. Work with data, report on our plans, investigate and reconcile discrepancies.

This role comes with hybrid working and you will be expected to be in the office 3 days per week.