HR Shared Services Advisor

Sherwin-Williams; Sheffield; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading global company is seeking an HR Advisor for their Sheffield site. This role requires expertise in HR policy and processes, supporting employees and managers with HR-related queries. The ideal candidate will have strong communication skills and a background in HR, ensuring a positive experience for the workforce.

Benefits

Work-life balance with hybrid working options

Competitive compensation

Cash plan medical

Generous company-contributed pension

Salary extras and additional holiday days purchase

Life insurance

Share incentive plan

Career growth opportunities

Access to Sherwin Academy

Inclusive wellbeing programmes

Qualifications

• Experience and knowledge of employee lifecycle events and relevant employment legislation.
• Intermediate knowledge of Microsoft Office applications.
• Experience in HR advisory or generalist role preferred.

Responsibilities

• Act as the first point of contact for employees and managers on HR queries.
• Advise on HR policies, processes, and employee lifecycle documentation.
• Support the execution of annual performance and compensation programmes.

Skills

Communication skills

Relationship-building

Customer-focused

Education

Bachelor’s Degree in Human Resources

Tools

Microsoft Office

HR Systems (Oracle, Ceridian)

Job description

As our HR Advisor based at our Sheffield manufacturing site, you will be responsible for providing HR advisory services on policy and process, acting as the first point of contact for queries from employees and managers. You should have experience and knowledge of employee lifecycle events and relevant employment legislation. This role is ideal for a HR Advisor with experience in building strong working relationships, excellent communication skills, and a passion for providing advice and guidance in collaboration with the wider regional HR team.

Qualifications

• Bachelor’s Degree or equivalent through experience (preferably in Human Resources)
• Working knowledge of HR regulatory framework, employment law & GDPR (working time, family-friendly legislation, statutory entitlements, etc.)
• Proven customer-focused and relationship-building ability
• Solid understanding of HR policy frameworks and employee lifecycle events
• Intermediate knowledge of Microsoft Office - Excel, Word, PowerPoint

Preferred:

• Experience in HR advisory or generalist role
• Experience operating in HR Shared Services or a global business services environment
• Experience working in a global matrix organization
• Knowledge of HR Systems e.g., Oracle & Ceridian applications

Our offer to you...

• Strong focus on work-life balance with hybrid working options
• Competitive compensation
• Cash plan medical
• Generous company-contributed pension
• Salary extras and additional holiday days purchase
• Life insurance
• Share incentive plan
• Career growth in a global, innovative company
• Industry leadership in protective coatings
• Access to Sherwin Academy for continuous learning
• Inclusive wellbeing, mental health, and ID&E programmes
• Supportive environment for women and diversity in the workplace

Responsibilities

• Act as the first point of contact for employees and managers on all HR-related queries
• Advise on HR policies, processes, and activities, including benefit scheme entitlements
• Prepare and administer employee lifecycle documentation
• Signpost queries and escalate to HR Business Partners, Employee Relations, and other HR Centres of Expertise to ensure appropriate HR support and excellent customer experience
• Support the execution of annual performance and compensation programmes
• Contribute to the development of people process policies
• Assist the HR Employee Relations Manager with employee relations cases by providing advice on HR policies, procedures, and employment legislation (performance, attendance, disciplinary & grievance)
• Ensure data accuracy for HR metrics such as absence management, headcount, performance, and employee relations cases, and report on trends to country HR Business Partners
• Support decision-making on HR policy requests like flexible working and parental leave
• Guide employees and managers in navigating HR self-service systems and communication platforms (ServiceNow, HR Hub, HRIS)
• Maintain accurate HR communication platforms and ensure they are up to date
• Promote the use of HR self-service tools across the organization
• Support HRSS colleagues with data entry, offer letter approval, data corrections, and employee file maintenance on OnBase