HR Shared Service Co-ordinator

The Orders of St John Care Trust; Lincoln; Hybrid; GBP 27,000; Full time

Job summary

A prominent care trust in Lincoln seeks an HR Shared Service Co-ordinator for administrative duties in HR, Training, and Recruitment. You will manage training information, onboarding processes, and serve as the first point of contact for HR queries. The role offers a salary of £26,405, 25 days holiday, a NEST pension, and development opportunities. This position supports hybrid working conditions.

Benefits

25 Days Holiday plus 8 bank holidays

NEST Pension

Life Assurance

Free onsite parking

Development and progression opportunities

Discounts via Blue Light card

Qualifications

• Ability to draft non-standard letters.
• Ability to form positive relationships.
• Respect and support contributions of other staff.

Responsibilities

• Ensure accurate employee training info is inputted on HR.NET.
• Review and promote training courses, maintain waiting lists.
• Secure and book training venues for events.
• Prepare training materials for courses.
• Act as first point of contact for HR queries.
• Support onboarding processes for new employees.
• Administer the employee lifecycle, including leavers.

Skills

Excellent telephone manner

Routine administration skills

Effective communication

Time management

Teamwork

Job description

HR Shared Service Co-ordinator

Location: Eyre Court, Lincoln

Salary: £26,405 per annum

Hours of work: 37.5 hours per week, hybrid working

About the role:

To support the Shared Service function with the full range of HR, Training & Recruitment administrative duties for the Trust. In addition to support the Operations Centre generally by contributing to the efficient and effective running of the office.

Key responsibilities include:

• To take responsibility for ensuring accurate and correct employee training information is inputted on to HR.NET, including creating and closing course sessions.
• Reviewing and promoting upcoming training courses and maintaining course waiting lists.
• Secure and book suitable training venues and locations for larger training events.
• Prepare Training Materials for Care Certificate Courses.
• Reporting for E-learning and prepare and distribute certificates of completion.
• To act as first point of contact for all HR and Training related queries, including but not limited to updating and publishing the Annual Training schedule.
• To act as point of contact for external Training suppliers, for example First Aid, H&S, Moving & Handling and Minibus.
• Support the applicant to employee onboarding process, ensuring starter forms are provided to payroll according to county deadlines.
• Provide Super User support and advice for applicants and hiring managers using the recruitment system.
• Maintain HR systems with changes or user set ups.
• Maintain HR Shared drive, HRIS and Paper personnel files.
• Administering the employee lifecycle; including but not limited to starters, changes to terms and conditions, transfers and leavers processes.
• Requesting and providing employment references.
• To support the development and implementation of Shared Services through HR & Training administration process improvement.
• Any other duties as delegated by the Shared Service Team Lead.

About you:

• Excellent telephone manner
• Able to undertake substantial amounts of routine administration including drafting non-standard letters etc.
• The ability to form positive relationships with colleagues.
• Be able to communicate effectively and efficiently.
• Have excellent time management skills.
• The ability to work as part of a team and promote harmonious relationships.
• Able to recognise and respect the contributions of other staff and act supportively.

About the benefits:

• 25 Days Holiday plus 8 bank holidays
• NEST Pension
• Life Assurance
• Free onsite parking
• Development and progression opportunities
• Access to blue Light card offering you discounts on shopping, days out, restaurants and much more

#HO