HR Service Partner

Prestige Recruitment Specialists; Hull and East Yorkshire; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A recruitment and HR consultancy in Hull is seeking an HR Service Partner to provide effective HR support and guidance. The role involves collaborating with managers and leaders, managing employee relations cases, and developing HR policies. The ideal candidate has a solid background in HR services, strong communication skills, and a Chartered CIPD membership. This position offers a competitive rate of £22.85 per hour on a hybrid contract basis.

Qualifications

• Proven track record delivering HR services in complex, unionised organisations.
• Experience managing complex employee relations cases.
• Skilled in consulting and negotiating with trade unions.
• Strong background in policy research and development.
• Experience in workforce planning aligned to HR strategy.

Responsibilities

• Provide robust employment advice and guidance to service users.
• Collaborate with line managers and senior leaders.
• Design and maintain HR policies in line with legislation.
• Drive change using data insights and prepare reports.

Skills

Employee Relations & Case Management

Recruitment & Workforce Planning

Policy Development & Legal Compliance

Change Management & Organisational Design

HR Analytics & Reporting

Coaching & Leadership Development

Equality, Diversity & Inclusion (EDI)

Stakeholder Engagement

Education

Chartered Member of the CIPD

Masters level qualification in HR

Tools

Microsoft Office

Job description

HR Service Partner

Monday to Friday

Office based (Hybrid negotiable)

£22.85 per hour

Hull Based 1 Year contract

Overview

The HR Service Partner plays a key role in maintaining a pro-active and effective HR function, underpinned by providing robust and clear employment advice and guidance to service users and innovative HR best practice that meets the needs of the Service. This role works in collaboration with line managers and senior leaders to support the overall aims of the Service.

Key Areas of Expertise

• Employee Relations & Case Management: Expert handling of complex disciplinary, grievance, performance, and absence cases. Liaises effectively with Occupational Health and mediates conflict resolution both formally and informally.
• Recruitment & Workforce Planning: Leads major recruitment and promotion campaigns end-to-end. Oversees day-to-day recruitment activity and provides strategic advice on establishment control and workforce planning.
• Policy Development & Legal Compliance: Designs and maintains HR policies in line with current legislation and organisational needs. Advises managers on employment law, ensuring fair, consistent and compliant decision-making.
• Change Management & Organisational Design: Provides HR leadership in departmental reviews and restructures. Supports implementation of strategic HR projects and contributes to continuous improvement aligned to inspection frameworks.
• HR Analytics & Reporting: Uses data insights to drive change, prepare reports for senior leadership and governing bodies, and inform workforce decisions.
• Coaching & Leadership Development: Coaches and develops line managers to enhance people management capabilities. Mentors HR Advisors and Admin teams to support professional development and service delivery.
• Equality, Diversity & Inclusion (EDI): Champions inclusive practices in all aspects of HR work, including recruitment and internal development. Participates in positive action initiatives.
• Stakeholder Engagement: Engages with internal and external stakeholders including trade unions, Joint Consultative Committees, and national working groups, representing HR at service-wide and regional levels.

Professional Attributes

• Proactive, solution-oriented and resilient under pressure
• Strong communicator and influencer across all levels
• Highly skilled in job evaluation (GLPC), HR systems, and Microsoft Office
• Experienced in preparing strategic HR reports and policy documentation
• Committed to continuous improvement, innovation and high professional standards

Summary of HR Experience

• Proven track record delivering the full range of HR services within complex, unionised organisations.
• Extensive experience managing complex employee relations cases including absence, performance, capability, grievance, and disciplinary matters.
• Skilled in consulting and negotiating with trade unions and employee representatives.
• Strong background in policy research, development, and implementation.
• Experienced in workforce planning and delivering workstreams aligned to HR strategy.
• Trusted advisor to senior leaders on employment law and conditions of service.
• Supports and guides organisational change and restructures.
• Delivers HR projects and coaches managers on HR policies and best practices.

Education and Qualifications

• Chartered Member of the CIPD
• Evidence and commitment to continuing professional development
• Full UK Driving Licence
• Qualified at Masters level or equivalent in subject relevant to HR or working towards

If you are interested in the aboive role, please send your cv to (url removed)