HR Senior Advisor - Employee Relations

National Highways; Birmingham; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a forward-thinking organization as an Employee Relations Advisor, where you will play a crucial role in supporting line managers with employee relations matters. This dynamic position offers a hybrid working model, allowing you to balance office and home work. You will lead on escalated ER cases, contribute to policy reviews, and collaborate with senior HR professionals to enhance employee relations services. This is an exciting opportunity to make a significant impact in a supportive and inclusive environment focused on safety, teamwork, and integrity.

Qualifications

• Experience in end-to-end Core HR and ER casework.
• Up-to-date knowledge of employment laws and governance guidelines.

Responsibilities

• Support line managers with Employee Relations matters and provide guidance.
• Manage multiple ER cases from receipt to conclusion.

Skills

Employee Relations

Employment Law

Communication Skills

Advisory Skills

Coaching Skills

Education

Level 5 CIPD Qualification

Tools

Case Management System

Job description

About the job.

We are recruiting for an experienced Employee Relations Advisor to join our HR team based in Birmingham. We have a flexible hybrid working approach, meaning the role will be a combination of office/ home working.

Within this role, you will be supporting line managers with ER matters, providing advice, guidance and resolutions to difficult situations and employee relations cases, ensuring that National Highways are legally protected and comply with policies and procedures. You will also be working with Senior HRBPs to embed ER initiatives and enable people managers to take ownership of all people and ER activities.

• Leading on a variety of escalated ER cases and issues, using your knowledge in Employee Relations and employment law.
• Contribute to the review and delivery of ER policies, materials and guidance to support the delivery of ER services.
• Managing multiple ER cases, using and updating the case management system effectively, from receipt of a case through to its conclusion or escalate accordingly.
• Work collaboratively with people managers, broadening their capability by supporting employee relations cases to ensure consistent application of HR policies and processed across the business. As a HR Senior Advisor - Employee Relations will be expected to deliver a high quality, customer and business focused and professional advice on all Employee Relations matters including disciplinary, grievance, performance, attendance cases and ER concerns.
• Working collaboratively with Senior HRBP's by coaching and mentoring people managers, helping them understand how best to deliver Employee Relations services to all employees.

About you.

• Qualified up to Level 5 CIPD.
• End-to-end Core HR and ER Casework experience.
• Up to date knowledge of employment laws.
• Knowledge of governance guidelines, compliance and regulatory requirements.
• Excellent communication, advisory and coaching skills, including the ability to communicate effectively with people managers and employees within the business.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

Our HR directorate includes a wide range of services to support our people to be the best they can be, and to enable the organisation to achieve its goals and objectives.

We're fully committed to making National Highways a great place to work. We want an inclusive culture where our people feel informed, motivated, engaged - and always reaching for high levels of performance.

Through our People Strategy we're also building our company's resilience, making it better prepared for the future - and we're always striving to improve our day-to-day services.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.