London | 3 days in the office
I'm currently recruiting for an experienced People Risk & Controls Manager (VP level) to join the EMEA HR function of a leading Global Banking Organisation. This is a highly visible role focused on strengthening, enhancing and embedding the Operational Risk & Control Framework across the HR function, working closely with senior HR leadership, Operational Risk, Internal Audit and the wider business across EMEA.
The successful candidate will act as a trusted risk advisor to HR, ensuring operational risks are effectively identified, assessed, monitored and mitigated, while driving improvements in control effectiveness, governance and regulatory compliance.
Key Responsibilities:
- Operational Risk & RCSA: Lead and facilitate Risk and Control Self-Assessments (RCSA), risk identification, assessment, monitoring and reporting activities across the EMEA HR function.
- Controls & Assurance: Develop, enhance and embed effective risk and control frameworks, overseeing control design, testing, assurance activities and issue closure validation.
- Audit & Remediation: Manage internal and external audit findings, operational risk incidents and control deficiencies, ensuring remediation plans are appropriately documented, tracked and delivered.
- Governance & Reporting: Prepare senior management and Audit Committee reporting, develop KPIs/KRIs and lead monthly Risk Assessment Forums, providing oversight and escalation of key risks.
- Stakeholder Engagement: Partner with senior HR leadership, Operational Risk, Compliance, Internal Audit and the Executive Control Office to strengthen risk management practices and provide effective challenge.
- Framework Enhancement: Drive continuous improvement of HR risk and control processes, ensuring consistency across EMEA jurisdictions and alignment with global operational risk standards.
- Regulatory & Third-Party Risk: Support regulatory-driven remediation, third-party risk assessments, scenario analysis and the implementation of controls across new or changing HR processes.
Experience Required:
- Extensive experience in Operational Risk, Risk & Controls or Non-Financial Risk, ideally within a global bank or large regulated financial services organisation.
- Strong hands-on experience delivering RCSA, control testing, control assurance, risk assessments and operational risk frameworks.
- Proven experience managing internal audit findings, control deficiencies, issue remediation and regulatory requirements.
- Experience producing risk MI, KRIs, governance packs and reporting for senior management and risk committees.
- understanding of the Three Lines of Defence model, with experience working across 1LoD and 2LoD risk management activities.
- Excellent stakeholder management skills, with the confidence to engage, influence and challenge senior stakeholders across a complex, matrixed organisation.
- Experience enhancing processes, implementing controls and supporting risk management improvements across multiple business functions or jurisdictions.
Highly Desirable:
Previous experience working within or supporting HR / People Risk & Controls in a banking environment, including knowledge of HR operational processes, governance and associated risks.