HR Regional Partner, HR Regional Partner Team

Amazon.com, Inc; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading tech company in the UK seeks an HR Regional Partner to manage onboarding and employee relations while collaborating with managers. The role demands a Bachelor's degree in HR and significant HR experience, along with strong communication and problem-solving skills. This position is vital in enhancing the employee experience and supporting talent management initiatives.

Qualifications

• Significant experience in Human Resources.
• Fluent in spoken and written English.
• Knowledge of local labor laws and matrixed organizations.

Responsibilities

• Design and improve onboarding programs for new employees.
• Manage employee relations, conduct investigations, and handle ER cases.
• Coach managers during Talent Management processes.
• Support change initiatives and improve employee engagement.
• Act as a contact for people tools and processes.

Skills

Human Resources experience

Problem solving

Strong communication skills

Project management

Coaching skills

Education

Bachelor's degree in Human Resources or related field

Job description

Overview

At Amazon, our HR Regional Partners are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to clients (mainly people managers) to create a positive employee experience, offering consistent HR advice on people matters. They operate as subject matter experts with knowledge of company and local programs, processes and policies, providing a strong and credible point of view on HR matters and collaborating with multiple HR Business Partners, HR specialists and people managers across businesses. A key focus is to increase manager capability to help them be more self-sufficient and drive manager education on people programs, policies, tools and processes. They harmonize practices across geographies and share best practices, support sensitive and complex employee issues, and use scalable learning formats to educate managers on relevant people matters. The HRP acts as an influential partner in talent management, people development and organizational change implementation. They leverage visibility across businesses and access to data on manager and employee requests to spot trends, identify emerging needs, and address them with innovative people programs, tools and processes.

Responsibilities

1. Onboarding and HR Administration: Design, deliver and continuously improve our onboarding proposition and programs to guarantee a positive Day 1 employee experience. Partner with HR Services (HRS) to ensure people transactions are processed timely and processes are reviewed, improved and streamlined. Act as the site leader on topics/requests that are site-specific like policies, labor law changes impacting local HR processes, and compliance.

2. Employee Relations & Support: Own Employee Relations management, including disciplinary and performance improvement. Consult managers on people matters requiring in-depth knowledge of policies, procedures and local legislation across multiple countries. Conduct investigations and manage ER cases in coordination with Employee Relations and Legal departments. Interact with Works Council representatives and represent the company in legal matters. Manage the leaver process, including ad-hoc exit interviews. Review local policies and processes to ensure they are fit for purpose.

3. Performance management: Work with people managers end-to-end on performance management cases. Analyze data and trends on ER and performance management to provide input to HRBP and business strategy, preventing recurrence of issues.

4. Talent Management: Coach, train and guide managers during Talent Management and Annual Compensation Planning processes. Advise on Compensation matters. Develop toolkit and communications to help managers be self-sufficient with Talent Reviews.

5. People Development: Enable the success of new and experienced managers by leveraging, delivering and improving training contents and Inside pages; collaborate with EU and global Talent Development teams to anticipate and address emerging needs. Support managers and employees in identifying training opportunities to develop functional and managerial skills. Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.

6. Organization and change management: Manage employees' programs and support managers to drive improvements in employee engagement. Provide support and guidance to HR Business Partners and Business Managers on change initiatives.

7. HR General: Act as stewards of the employee experience and Amazon "culture keepers". Act as a Point of Contact and Program Manager for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending solutions as appropriate.

Qualifications

• Bachelor's degree or higher in Human Resources or related field.

• Significant Human Resources experience.

• Strong business and HR acumen, including problem solving, critical thinking and analysis.

• Strong communication skills; fluent in spoken and written English.

• Local labor law knowledge; experience working in a highly matrixed organization.

• Project management and execution skills.

• Coaching and consulting skills.

• Thrives in a high-pressure environment and can manage multiple priorities.

• Intellectual curiosity; brings insight to the team and business.

• Drives recommendations and prioritization; looks to a lead or manager to place decisions in a broader business context.

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