HR Partner

Company Description

We are recruiting for a People Partner based in Newcastle/Gateshead/Darlington to join our HR team based in our Newton Aycliffe office.

We are an award-winning and accredited education services business with 30 years of expertise.

We are a technology-enabled business, but people are at the heart of what we do. We believe in developing long-lasting relationships with our customers and employees, with our relationships lasting, on average, 11 years.

We are 100% dedicated to education and our expert team of nearly 275 highly qualified employees support more than 2,500 schools nationwide.

Position

Working in partnership with our schools and their leaders you’ll contribute to the successful delivery of their people strategies.

To ensure outstanding customer service across the organisation by delivering, and supporting colleagues to deliver, expert advice and guidance on all aspects of people management in a timely and effective manner, whilst maintaining the highest levels of confidentiality and integrity.

You will be constantly striving to improve the efficiency and professionalism of working practices to meet the company’s objective of “clarity and consistency” and working “smarter not harder” to facilitate an increase in customer base whilst maintaining and improving customer service.

Roles & Responsibilities

• Manage and support a portfolio of schools on all aspects of People management.
• Coach and mentor junior team members to support their development and to ensure that all customers receive timely, accurate and professional advice.
• Respond to a wide range of customer enquiries, via telephone, e-mail, or other correspondence, relating to People issues in a professional manner.
• Offer accurate interpretation, advice, application, and representation to customers on employment legislation, best practice, and policies in relation to a range of People matters.
• Visit schools and customers to provide support and advice on People concerns.
• Attend and advise at formal hearings/appeals, and at union consultation meetings.

Requirements

• Current membership of the Chartered Institute of Personnel and Development.
• Minimum of 18 months experience in an advisory position within a HR environment.
• Competency in establishing good working relationships with a range of customers e.g. headteachers, governors, and senior managers.
• Competency in working within the constraints of predefined employment policies and procedures.
• Good attention to detail.
• Ability to prioritise and work well under pressure to strict deadlines.

Other Information

Supporting Information and Working Conditions

• Client site visits essential for on-site meetings.
• Full UK driving license required.

Benefits

• 26 days annual leave + 8 days public holiday.
• A generous pension package.
• BUPA Cash Payment.
• Flexible working arrangements.
• Cycle Scheme.
• Company events.
• Tailored learning and development programmes.

At EPM we have great career progression and learning and development courses along the way. We are all about supporting our staff and promoting people from within.