HR Operations Team Lead, HM TREASURY

Guardian Jobs; Norwich; On-site; GBP 40,000 - 55,000; Part time

Job summary

Join a leading role as HR Operations Team Lead at HM Treasury. You will manage a team to ensure effective HR service delivery, focusing on operational excellence and stakeholder relationships. Enjoy a flexible work environment with generous benefits, including a defined benefit pension scheme and additional leave options.

Benefits

25 days annual leave

Flexitime system

Flexible working options

Generous parental leave

Defined Benefit pension scheme

Cycle-to-work scheme

Active staff networks

Qualifications

• Manage a team to deliver high-quality HR and payroll activities.
• Utilize credible information sources for decision-making.

Responsibilities

• Oversee high-volume service delivery and work distribution.
• Act as a point of escalation for complex HR queries.
• Operationalise HR policies and service improvement initiatives.

Skills

HR Operations

Team Management

Stakeholder Engagement

Job description

Join to apply for the HR Operations Team Lead, HM TREASURY role at Guardian Jobs.

About The Team

The People and Capability Team are part of the Corporate Centre Group that delivers a wide range of corporate services to enable people at HM Treasury and other organisations within the Treasury Group, including the Government Internal Audit Agency and the Debt Management Office, to operate effectively and efficiently.

The team provides services in Recruitment, Onboarding, Employee Lifecycle Processing, HR Policy, Workforce Planning, Case Work, HR Business Partnering, Pay and Reward, Learning and Development, Pensions, and People Strategy. This is a fantastic opportunity to develop HR operational management experience during a time of transformation and innovation in services.

About The Job

• Oversee fast-paced, high-volume day-to-day service delivery, ensuring effective work distribution and processing to meet time and quality standards.
• Line-manage 2 team members, supporting their development, performance, and wellbeing.
• Act as a point of escalation for complex transactional HR queries, providing timely and accurate guidance.
• Sign off on complex HR and pay-related activities.
• Build strong relationships with stakeholders including service teams, HR policy specialists, external HR teams, business partners, and senior management to facilitate effective HR service delivery.
• Operationalise HR policies and service improvement initiatives, ensuring robust processes.
• Support team upskilling in behavioral and technical areas to meet evolving HR demands.

About You

You will be responsible for the effective delivery of transactional HR services within our Employee Lifecycle and HR Helpdesk Team, which processes activities such as ministerial change, exit, family leave, outbound loan, secondment, and changes to working hours, adhering to departmental HR policies and payroll deadlines.

You will manage your team to deliver high-quality, timely HR and payroll activities, utilize credible information sources for decision-making, and work with your team to enhance their skills and effectiveness.

Benefits

• 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King’s birthday (subject to legacy arrangements).
• Flexitime system allowing up to 2 additional days off per month.
• Flexible working options (part-time, job-share, condensed hours).
• Generous parental and adoption leave packages.
• Access to a Defined Benefit pension scheme with 28% employer contributions.
• Cycle-to-work scheme and season ticket loans.
• Active staff networks supporting diversity and interests.

For more details and application instructions, please follow the apply link.

If you require reasonable adjustments for the selection process, contact us via the online application or at [e-mail].

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Part-time
• Job function: Human Resources
• Industries: Government, Public Administration