HR & Operations Specialist

Office Angels; City Of London; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading recruitment agency is seeking an HR & Operations Specialist in London to enhance employee experience. You will handle day-to-day HR operations, support managers, and help implement HR policies in a dynamic team. The role requires prior HR support experience and a proactive attitude. Enjoy a hybrid work arrangement and a range of employee perks including annual incentives and wellness support.

Benefits

25 days annual leave + UK bank holidays

Additional holiday for each year of service

Wellness support + discounted gym membership

In-house barista and gourmet coffee

Generous maternity and partner leave policies

3-month paid sabbatical every 5 years

Opportunities for international travel

Qualifications

• Previous experience in an HR support role is essential.
• Strong understanding of UK employment law basics.
• Adept at managing multiple tasks.

Responsibilities

• Assist managers with everyday HR queries.
• Support employee relations cases alongside senior HR members.
• Coordinate essential HR processes including onboarding.

Skills

HR processes understanding

Confident communication

Organisational skills

Proactive attitude

Education

CIPD Level 3 or 5 or working towards it

Tools

HR systems proficiency

Microsoft Office

Job description

Overview

HR & Operations Specialist — 9:00am to 5:30pm

Hybrid work arrangement: 4 days in the office, Wednesdays at home. Full-time, permanent role. Location: City of London, near Liverpool Street Station.

Are you a passionate HR or operations professional eager to elevate your career in a dynamic, high-performing environment? Our client is on the lookout for a HR & Operations Specialist to play a pivotal role in enhancing the employee experience as they continue to flourish in London and set sights on expansion.

This hands-on, multifaceted role offers you the chance to collaborate with a vibrant People team and support managers across the organisation. You will be immersed in day-to-day HR operations and people processes, contributing to a culture that values collaboration and ambition.

Why work for this company?

• 25 days annual leave + UK bank holidays + reduced operations over Christmas.
• Additional holiday for each year of service (up to 30 days).
• Two annual incentive trips (winter and summer).
• Wellness support + discounted gym membership.
• In-house barista, gourmet coffee, and snacks.
• Generous maternity and partner leave policies.
• 3-month paid sabbatical every 5 years.
• Opportunities for international travel to assist with operations.
• Regular team socials and events.

Duties

• Assist managers with everyday HR queries to help them effectively lead their teams.
• Support employee relations cases (probation, absence, performance) alongside senior HR members.
• Coordinate essential HR processes including onboarding, probation, and performance reviews.
• Maintain accurate people data and assist with insightful reporting.
• Roll out HR policies while ensuring compliance with employment laws.
• Contribute to people-related projects like new frameworks and policy updates.
• Manage regular HR operations like payroll changes and benefits.
• Support culture and wellbeing initiatives — plan team socials and celebrate milestones.
• Coordinate travel and office logistics as needed.

Requirements

• Previous experience in an HR support role — essential.
• Previous experience in a recruitment agency or sales setting — essential.
• Solid understanding of HR processes and UK employment law basics.
• Confident communicator, able to engage with various teams.
• Highly organised, detail-oriented, and adept at managing multiple tasks.
• Proactive attitude and a thirst for learning.
• CIPD Level 3 or 5 or working towards it.
• Proficient with HR systems and Microsoft Office.

Join us and be a part of a journey where your skills can shine, and your career can flourish. Apply now and take the first step toward an enriching career in HR and Operations!

Office Angels is an equal opportunities employer. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for temporary workers. This employer is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.