HR Operations Partner

Manchester Arndale; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A renowned facilities management company seeks an HR Operations Partner to provide comprehensive HR support and guidance across operational teams. This role is key in facilitating HR initiatives, enhancing management capabilities, and promoting an inclusive environment aligned with company values. Ideal candidates will have a good grasp of HR processes and strong interpersonal skills, focusing on continuous improvement and change management.

Qualifications

• Minimum L5 CIPD required.
• Experience in designing and delivering HR training.
• Demonstrable experience within Employee Relations.

Responsibilities

• Provide HR support to operational managers across the region.
• Attend ER meetings and operational management meetings.
• Design and deliver training on HR topics.

Skills

HR advice

Training delivery

Data analysis

Change management

Education

CIPD L5

CIPD L7 or working towards

Tools

Power BI

Job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday

Location: Thisrole is a regional role supporting the contract across the South and Midlands and as such can be based anywhere within in the region.

The HR Operations Partner is responsible for providing HR support to operational managers across their region within the assigned contract where required; and will support the HR Business Partner with wider HR projects, workstreams and initiatives.

TheHR Operations Partnerwill build and maintain trusted working relationships with operational managers across the business to ensure that HR needs are not just met, but that they are delivered with excellent levels of service, at optimal cost and through working in partnership with operational management colleagues at all times.

This role will support our Security business division.

Key tasks & responsibilities

Functional:

• Support operational managers with HR advice and guidance on all HR cases within the region, including high-risk, complex ER cases and providing in-person support when required.
• To attend weekly/bi-weekly/monthly meetings on ER Cases and ER risk where necessary in support of own caseload and the teams.
• To attend operational management meetings where required to deliver appropriate HR operational support. Ensuring feedback is reported to the HR Business Partner and any appropriate actions followed up from these meetings.
• Provide monthly reports on agreed people related metrics to Account Director and HR Business Partner
• Provide guidance and support on restructuring/change activity
• Design and deliver training on HR topics to improve management capability and awareness.
• Support TUPE mobilisations and demobilisations from an HR perspective – engaging with other internal stakeholders where necessary to ensure successful processes.
• Support the IR and Engagement Strategy including identifying and implementing colleague engagement initiatives and lead employee engagement forums.
• Work with resourcing teams on recruitment initiatives.
• Collate and analyse data to make strategic decisions.
• Support the HR Business Partner on continuous improvement of HR compliance and HR processes by proactively identifying trends, risks or opportunities across the contract
• Provide the operational management teams proactive advice and support to deliver effective people management
• Support the HR Business Partner with wider HR projects, workstreams and initiatives; and the implementation of their HR strategy.
• Be a champion of change – support new initiatives and change management activity positively, always demonstrating behaviours in line with OCS TRUE Values.
• Support, create and deliver DE&I and wellbeing initiatives into contract.

Necessary

• Minimum L5 CIPD.
• Experience of designing and delivering HR training.
• L7 CIPD or Associate CIPD or working towards.
• Power BI knowledge and experience- how to operate, analyse, and drill down on PowerBI MI.
• Experience of managing change and culture initiatives
• Business unit / industry experience
• Demonstrable experience working within Employee Relations in a fast paced, low margin business.
• Experience of service improvement.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.