HR & Operations Manager

MEGA Events/ Travel/ Music; Ealing; On-site; GBP 42,000; Full time

Job summary

A leading events company in the UK is seeking an HR Operations lead to ensure a compliant and efficient workplace. The role involves managing absence records, supporting company policies, and collaborating with the Office Manager for a well-organized work environment. Candidates should have 6+ years of HR experience and a CIPD Level 5 qualification. Benefits include a casual dress code, dog-friendly office, gym membership, and private health insurance.

Benefits

Casual dress code

Dog friendly office

Local gym membership

Private health insurance

Qualifications

• At least 6 years of experience in HR operations.
• CIPD Level 5 qualification.
• Strong understanding of UK employment law regarding contracts and absences.

Responsibilities

• Manage and maintain absence records, sick leave, holidays, and lateness.
• Conduct disciplinary meetings for repeated absences.
• Draft and issue employment contracts and onboarding documents.
• Coordinate office maintenance and liaise with vendors and contractors.

Skills

6+ years experience in an HR role

CIPD Level 5 qualified

Strong knowledge of UK employment law

Confident communication skills

Highly organized with attention to detail

Ability to manage multiple priorities

Friendly and approachable

Team player with discretion

Job description

ABOUT US

MEGA is an award winning (Promoter of the year 2023), pioneering experiential events company with a portfolio of brands occupying the intersection of popular culture, music & entertainment. We independently develop & execute unique products with the power to cut through the noise, entertaining over 675,000 guests per year.

At MEGA we manage the full 360 degrees of event creation from concept to completion, allowing us to be dynamic in a fast paced market environment. Event concepts & research, branding, marketing, tour management, production, logistics, talent booking, and event management are all part of our repertoire.

Our event concepts/acts include: The Rock Orchestra // Silent Discos in Incredible Places // Illuminated Orchestra // Enchanted Voices // Secret Soiree

JOB DESCRIPTION:

In this role, you will take a lead on HR operations to ensure a compliant, high-performing, and people-focused workplace. Your responsibilities will include overseeing absence and holiday tracking, supporting the consistent application of company policies, and promoting accountability across the team.

Alongside your HR responsibilities, you’ll also support the day-to-day running of the office — collaborating with our existing Office Manager to maintain a productive, engaging and well-organised work environment.

Key Responsibilities:HR:

• Manage and maintain accurate records of absences, sick leave, holidays, and lateness

• Follow up on repeated absences or lateness, conducting disciplinary meetings where necessary.

• Support compliance with UK employment law in relation to staff conduct and contracts.

• Drafting or issuing employment contracts and onboarding documentation.

• Act as a point of contact for minor staff concerns, escalating to leadership when needed.

• Manage the recruitment process

• Holding Staff Reviews

Office Operations & Coordination

• Work closely with the Office Manager on workplace planning, office socials, and team events.

• Coordinating office maintenance, and repairs

• Liaise with vendors, contractors, and service providers as required.

• Liaising with external suppliers, contractors, and service providers

• Assist in managing health & safety in the office

Skills & Experience:

• +6 years experience in an HR role

• CIPD Level 5 qualified

• Strong working knowledge of UK employment law (especially around absences, contracts, and basic disciplinary process).

• Confident communicator who can handle sensitive or challenging conversations professionally

• Highly organized with good attention to detail.

• Comfortable managing multiple priorities in a fast-paced environment.

• Friendly, approachable, and solutions-focused.

• Team player with a good sense of discretion and diplomacy

Job Type:

● Full-time, Permanent

Schedule:

Monday to Friday

Salary:

£42,000 Annually

Benefits:

● Casual dress code

● Dog Friendly Office

● Local Gym Membership

● Private Health Insurance

Ability to reliably commute to North Acton is essential. This is a full time office based position, so please ensure you can travel to this location before applying.