HR Operations Lead, EMEA & AMERICAS

Quaker Houghton; Manchester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Quaker Houghton is seeking an HR Operations Lead to manage a team of HR specialists in the EMEA and AMERICAS regions. This hybrid role focuses on enhancing employee experience and improving HR workflows. The ideal candidate will have extensive HR experience and leadership skills, ensuring compliance and operational efficiency.

Qualifications

• Minimum of 7 years in an HR/People Operations role.
• Team leadership experience is a must.

Responsibilities

• Manage a team of four HR Operations Specialists.
• Oversee HR operational processes in the employee lifecycle.
• Drive operational excellence throughout the employee lifecycle.

Skills

Leadership

Project Management

Results-oriented

Analytical & Problem Solver

Customer Focus

Education

Bachelor’s degree in human resources

Bachelor’s degree in Business Administration

Tools

Microsoft Office Suite

Workday HCM

Job description

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Hiring the best talent @ Quaker Houghton - Our people are our greatest strength

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.

As the HR Operations Lead, EMEA & AMERICAS you will lead a team of HR Operations Specialists passionate about delivering a seamless and positive employee experience at all levels in the organization. Partnering across HR and other functional teams, you will actively support transformational initiatives and projects aimed at improving global HR workflows and processes. An exciting opportunity to join a dynamic and international team where your contributions will matter.

What will you do?

• Manage a team of four HR Operations Specialists in the EMEA and AMERICAS region: align priorities to business strategy, oversee day-to-day work, provide coaching and manage individual performance & development.
• Manage the team’s work plan: coordinate and allocate work, ensure efficiency and quality assurance and manage continuous improvement projects
• Lead and oversee all HR operational processes in the employee lifecycle, ensuring alignment with compliance and organizational policies, and provide strategic direction to the team.
• Oversee and monitor the timely entry and data integrity of employee data to meet established deadlines for key HR processes (on and offboarding, payroll, benefits, etc.).
• Conduct regular data audits and perform quality checks to ensure accuracy, completion and compliance. Participate in internal and external audits, as required.
• In partnership with HRBPs, recommend, implement and maintain HR policies and procedures, ensuring compliance with internal guidelines and statutory and/or labor union requirements
• Ensure team is delivering consistent, efficient and accurate processes throughout all phases of the employee lifecycle, including but not limited to: data entry, time & absence systems, hiring activities, administrative support of benefits, policies compliance, employee file management, offboarding processes and support disciplinaries.
• Drive operational excellence throughout the employee lifecycle, proactively improving processes, harmonizing workflows and transforming complexity into streamlined practices
• Understand the strategy and lead change management initiatives, ensuring smooth transitions and minimal disruptions through enablement and effective communications with Global HR Operations and stakeholder groups
• Liaise with internal departments to coordinate workflows and ensure successful and timely completion of internal procedures.
• As part of a global team, the role may involve periodic meetings or project work outside local business hours to ensure alignment with international stakeholders.

What are we looking for ?

Education: Bachelor’s degree in human resources, Business Administration, or a related field.

Experience: Minimum of 7 years in an HR/People Operations role in a multinational environment. Team leadership experience is a must. Working with a globally diverse population. Strong hands-on working experience and understanding of employment law requirements, regulations and data privacy guidelines in multiple countries in the assigned regions.

IT Skills: Proficiency in Microsoft Office Suite. Experience with Workday HCM is a must.

Language: High level of English is a must, additional languages is highly valued.

• Leadership
• Project Management
• Results-oriented
• Analytical & Problem Solver
• Customer Focus

Location: Hybrid role based in the Manchester area.

Who we are?

We are a global leader in industrial process and mechanical engineering applications present in 40+ countries. We are continually improving and innovating so the world’s industrial manufacturers can stay ahead in a changing world. Throughout our 100+ locations, our engineers, chemists and industry experts partner with our customers to play a key role in helping them run even more efficiently, even more effectively, whatever comes next.

Our values: Live Safe , Exceed Customer Expectations, Drive Results, Embrace Diversity and Do Great Things Together.

Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.

Join the team and let's do great things together!

Learn more about our Sustainability Strategy : Sustainability – Quaker Houghton

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Chemical Manufacturing and Manufacturing

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