HR Operations Associate

Adecco; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading HR service provider in London is seeking an HR Operations Associate to manage the employee life cycle and support HR activities. The ideal candidate will have HR administrative experience and exceptional communication skills. Join a collaborative environment where your contributions will make a difference. This role is full-time and offers the potential for extension.

Qualifications

• Proven experience in a busy HR environment.
• Broad understanding of HR processes.
• Strong verbal and written communication skills.

Responsibilities

• Manage the full employee life cycle.
• Respond to employee and manager inquiries.
• Facilitate role changes, promotions, and salary adjustments.
• Prepare references and conduct background checks.
• Support data integrity through accurate reporting.
• Contribute to HR service delivery improvement projects.

Skills

HR administrative skills

Customer service

Communication skills

Organisational skills

Interpersonal skills

Adaptability

Attention to detail

IT literacy

Education

CIPD qualification

Tools

Excel

Job description

Job Title: HR Operations Associate

Location: London

Duration: 6 Months (potential to be extended)

Working Pattern: Full Time

About Us:
Join our dynamic HR Department, where we are dedicated to delivering exceptional services to our employees and managers. We pride ourselves on maintaining high standards of quality, accuracy, and speed in our operations. As an HR Operations Associate, you will play a vital role in supporting our mission and ensuring a seamless experience for approximately 2,000 employees.

Key Responsibilities:
As an HR Operations Associate, your primary duties will include:

• On-boarding and Off-boarding: Manage the full employee life cycle, ensuring smooth transitions for new hires and departures.
• Query Management: Proactively respond to employee and manager inquiries regarding HR services, in alignment with our Service Level Agreements (SLAs).
• Employee Life Cycle Changes: Facilitate role changes, promotions, and salary adjustments with accuracy and efficiency.
• Documentation: Prepare references, conduct background screening audits, and maintain comprehensive employee records.
• HR Analytics: Support data integrity through accurate reporting and analytics, ensuring quality control in HR processes.
• Project Support: Contribute to projects aimed at improving HR service delivery and support ad hoc HR initiatives.
• Team Collaboration: Be a reliable team member, assisting colleagues in achieving departmental goals.

What You Bring:
We are looking for a candidate who possesses the following skills and qualifications:

• Experience: Proven experience in a busy HR environment, with solid HR administrative skills.
• Knowledge: Broad understanding of HR processes; a CIPD qualification is advantageous.
• organisational Skills: Strong organisational abilities, self-motivated, and flexible in approach.
• Customer Service Focus: Exceptional customer service skills, with a professional demeanour.
• Communication Skills: Strong verbal and written communication skills, with the ability to listen empathetically.
• Interpersonal Skills: Ability to build effective relationships with a diverse range of individuals and teams.
• Adaptability: Capable of dealing positively with ambiguity and adapting to changing situations.
• Attention to Detail: A keen eye for detail and a logical, organised approach to problem-solving.
• IT Literacy: High level of IT literacy, particularly in Excel, is essential.

Why Join Us?
This is an excellent opportunity to enhance your HR career and contribute to an organisation committed to growth and development. You will work in a collaborative environment where your ideas and solutions are valued. If you are ambitious and ready to make a difference, we want to hear from you!

Our organisation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.