HR Operational Coordinator

RMS Recruitment; West Midlands Combined Authority; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic recruitment agency is seeking a motivated individual for the Onsite HR Operational Coordinator role in Solihull. You will manage HR operations, serve as the client's main point of contact, and support employee issues. This position requires strong communication skills and proven HR experience. Join a forward-thinking team dedicated to delivering an exceptional employee experience. Apply now!

Qualifications

• Proven experience in an operational HR role, preferably in a service-oriented environment.
• Ability to work independently and build relationships with stakeholders.
• A hands-on approach with the drive to deliver results quickly.

Responsibilities

• Manage on-site people activities and processes.
• Serve as the main point of contact for the client.
• Ensure all HR systems are updated with documentation related to employees.

Skills

Excellent interpersonal and communication skills

Proficient in Microsoft Office and HR software

Organized, proactive, and flexible

Accurate and detail-oriented

Strong problem-solving skills

Job description

Exciting Opportunity! We are looking for a motivated and confident individual to join as an Onsite HR Operational Coordinator.

• Location: Solihull (with travel required across the Midlands)
• Job Type: Permanent
• Salary: Negotiable, dependent on experience.

Are You

• Looking for a role where you can make an impact and be part of a team?
• Do you drive for results and have a proactive, action-oriented approach?
• Keen to deliver the best employee experience?
• Do you thrive in a fast-paced environment?

About the Role:

As the On-Site Operational Coordinator, you will perform daily operational duties related to people at our client's site where we provide a HR Managed Service.

Key Responsibilities:

• HR Operations Oversight: Manage on-site people activities and processes, ensuring alignment with our fully managed HR services.
• Client Liaison: Serve as the main point of contact for the client, facilitating communication and addressing people-related issues.
• Operational Support: Collaborate with the client and Head Office on resourcing, health and safety, policies, and processes to resolve issues and improve the employee experience.
• Implementation of Policies: Support the roll-out of HR policies and initiatives developed by Head Office, ensuring understanding and adherence on-site.
• Employee Support: Act as the first point of contact for employees and address employee issues.
• Administration: Ensure all HR systems are updated with documentation related to employees.

Experience:

• Proven experience in an operational HR role, preferably in a service-oriented environment.
• Previous field-based or multi-site experience is advantageous but not essential.

Personal Attributes:

• Strong personality with the ability to navigate the operational environment effectively.
• Ability to work independently and build relationships with stakeholders.
• Strong problem-solving skills and a proactive approach.
• Confidence and resilience.
• High level of confidentiality and professionalism.
• A hands-on approach with the drive to deliver results quickly.

Skills:

• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office and HR software.
• Organized, proactive, and flexible.
• Accurate and detail-oriented.
• Capable of managing a busy workload with multiple concurrent tasks.

This is an exciting opportunity to join a forward-thinking team that prioritizes people and embodies a positive ethos. If this role suits you, please apply through the provided link, and we will contact you directly.

RMS is an equal opportunities employer. If you have not been contacted within 7 days of your application, please consider your application unsuccessful.