HR Operational Coordinator

RMS Recruitment; West Midlands Combined Authority; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking team as an Onsite HR Operational Coordinator, where your proactive approach will enhance employee experiences. You will oversee daily HR operations, liaise with clients, and support the implementation of HR policies. This role offers a unique opportunity to work independently while building strong relationships and navigating a dynamic operational environment. If you thrive in fast-paced settings and are eager to make a positive impact, this is the perfect position for you.

Qualifications

• Proven experience in operational HR roles, preferably in a service-oriented environment.
• Strong problem-solving skills and a proactive approach.

Responsibilities

• Manage on-site people activities and processes for HR services.
• Serve as the main point of contact for the client and employees.

Skills

Interpersonal Skills

Communication Skills

Microsoft Office Suite

HR Software Familiarity

Organizational Skills

Problem-Solving Skills

Job description

Exciting Opportunity! We are looking for a motivated and confident individual to join as an Onsite HR Operational Coordinator.

Location: Solihull (With travel required across the Midlands)

Job Type: Permanent

Salary: Negotiable, dependent on experience.

Are You:

• Looking for a role where you can make an impact and be part of a team?
• Do you drive for results and have a proactive, action-oriented approach?
• Keen to deliver the best employee experience?
• Do you thrive in a fast-paced environment?

About the Role:

As the On-Site Operational Coordinator, you will perform daily operational duties related to people at our client's site where we provide a HR Managed Service.

Key Responsibilities:

• HR Operations Oversight: Managing on-site people activities and processes, ensuring alignment with our fully managed HR services.
• Client Liaison: Serving as the main point of contact for the client, facilitating communication and addressing people-related issues.
• Operational Support: Collaborating with the client and Head Office on resourcing, health and safety, policies, and processes to resolve issues and improve the employee experience.
• Implementation of Policies: Supporting the roll-out of HR policies and initiatives developed by head office, ensuring understanding and adherence on-site.
• Employee Support: Acting as the first point of contact for employees and addressing employee issues.
• Administration: Ensuring all HR systems are updated with relevant documentation for all employees.

Experience:

• Proven experience in operational HR roles, preferably in a service-oriented environment.
• Previous field-based or multi-site experience may be advantageous but is not essential.

Personal Attributes:

• Strong personality with the ability to navigate the operational environment effectively.
• Ability to work independently and build relationships with stakeholders.
• Strong problem-solving skills and a proactive approach, with previous operational support experience and delivering outstanding ER support.
• Confidence and resilience.
• High level of confidentiality and professionalism.
• A hands-on approach with the drive to deliver results quickly.

Skills:

• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office Suite and familiar with HR software.
• Organized, proactive, and flexible in work approach.
• High accuracy and ability to manage multiple concurrent workstreams.

This is an exciting opportunity to join a forward-thinking team and an operational HR department that truly prioritizes people. If this sounds like the perfect role for you, please apply through the provided link, and we will contact you directly.

RMS is an equal opportunities employer. If you have not been contacted within 7 days following your application, please consider this as an indication of an unsuccessful application on this occasion.