HR Operational Coordinator

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking team as an Onsite HR Operational Coordinator in Solihull, where your proactive approach will enhance employee experiences. In this dynamic role, you will oversee HR operations, liaise with clients, and ensure effective implementation of policies. This is your chance to make a significant impact in a fast-paced environment while prioritizing people and delivering exceptional service. If you're ready to take on this exciting challenge, we want to hear from you!

Qualifications

• Proven experience in operational HR within a service-oriented environment.
• Ability to manage multiple workstreams effectively.

Responsibilities

• Manage on-site HR operations and processes for the client.
• Serve as the main point of contact for client communication.
• Support the implementation of HR policies and initiatives.

Skills

Interpersonal Skills

Communication Skills

Microsoft Office Suite

HR Software Proficiency

Problem-Solving Skills

Job description

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Exciting Opportunity! We are looking for a motivated and confident individual to join #TeamRMS as an Onsite HR Operational Coordinator.

Location: Solihull (With travel required across the Midlands)

Job Type: Permanent

Salary: Negotiable, dependent on experience.

• Looking for a role where you can make an impact and be part of a team?
• Do you drive for results and have a proactive, action orientated approach?
• Keen to deliver the best employee experience?
• Do you thrive in a fast-paced environment?

About the Role:

As the On-Site Operational Co-ordinator, you will perform daily operational duties in relation to people at our client’s site where we provide a HR Managed Service.

Key Responsibilities:

• HR Operations Oversight: Working with the client to manage on-site people activities and processes, ensuring alignment with our fully managed HR services.
• Client Liaison: Serve as the main point of contact for the client, facilitating communication and addressing people related issues.
• Operational Support: Working with the client and Head office on resourcing, health and safety, policies, processes (this list is not exhaustive) to resolve issues and improve the employee experience and enhance the service to the client.
• Implementation of Policies: Support the roll-out of HR policies and initiatives developed by head office, ensuring they are understood and adhered to on-site.
• Employee Support: Be the first point of contact for employees and addressing employee issues
• Administration: Ensuring all HR systems are updated with all documentation relating to all employees

Experience:

• Proven experience working in an operational role operational HR , with a background in a service-oriented environment preferred.
• Previous field based, or multi-site experience could be an advantage, but isn't essential

Personal Attributes:

• Strong personality with the ability to understand and navigate the operational environment effectively.
• Ability to work independently and build relationships with various stakeholders.
• Strong problem-solving skills and a proactive approach. Previous operational support experience, delivering outstanding ER support to internal customers
• Confidence and resilience
• High level of confidentiality and professionalism.
• A `hands on' approach, and the ability and drive to deliver results at pace

Skills:

• Strong interpersonal and communication skills.
• Proficient in Microsoft Office Suite and comfortable using HR software
• Proactive, organised and able to work flexibly
• A high degree of accuracy
• Ability to manage a busy workload with numerous concurrent workstreams

This is an exciting opportunity to become part of a forward-thinking team and join an operational HR department that truly prioritises people, embodying the ethos of #BecausePeopleMatter! If this sounds like the perfect role for you, please apply through the link provided and we will contact you directly.

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on these occasions