HR Officer

Ttigroup; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading global company is seeking an experienced HR Officer to support employee relations and foster a positive workplace culture at their Marlow Head Office. The role involves managing employee grievances, facilitating training, and supporting compliance with HR policies. Candidates should have a degree, CIPD Level 5 qualification, and at least 4 years of relevant experience. The company offers extensive benefits including private medical insurance and a non-contractual work from home option after three months.

Benefits

Free on-site parking

Private Medical & Dental Insurance

Group Life Assurance Benefits

Discounted products

Eye Sight Tests support

Employee Assistance Programme

Qualifications

• Minimum 4 years of experience in an HR role with exposure to employee relations.
• Strong knowledge of UK employment law and HR best practices.
• Experience in a fast-paced, multi-disciplinary environment is desirable.

Responsibilities

• Serve as the first point of contact for employee relations issues.
• Manage and resolve employee grievances, disciplinary actions, and conflict resolution.
• Conduct investigations into employee complaints and prepare reports.

Skills

Communication Skills

Conflict Resolution

Analytical Skills

Education

Degree educated and CIPD qualified (Level 5 or above)

Tools

Workday (HRIS)

Microsoft Office

Job description

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE, RYOBI, AEG - recognized worldwide for their deep heritage and innovative product platforms of superior quality.

The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$14.6 billion and around 49,000 employees in 2024. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.

We're Hiring: HR Officer (12-Month Fixed Term Contract)

Are you passionate about employee relations and creating a positive, supportive workplace culture? We’re looking for an experiencedHR Officerto join our team at ourMarlow Head Officeon a12-month fixed term contract.

This role is all about people. You’ll be the first point of contact for employee relations matters, supporting managers and employees, resolving issues with empathy and fairness, and ensuring our practices are consistent, compliant, and aligned with our values. If you thrive in a fast-paced environment and love making a real impact on workplace culture, this could be the perfect opportunity for you.

As part of working for TTi, we offer many exciting benefits! It’s our people that are crucial to the success of our business and therefore we offer a vast range of comprehensive benefits to our team.

Free on-site parking at the office

A non-contractual work from home option (ideally on successful completion of first 3 months of employment)

25 days holiday + bank holidays

Private Medical & Dental Insurance

Group Life Assurance Benefits

Discounted Milwaukee and Ryobi products

Access to our TTi Benefits Hub which includes discounts with many high street retailers

Support towards Eye Sight Tests for DSE use

On-site 3rd party restaurant and coffee shop in our offices

As well as the above benefits, the wellbeing of our employees is of utmost importance to us and we offer an Employee Assistance Programme, giving employees access to a confidential helpline 24/7.

Key Responsibilities:

Employee Relations (Primary Focus – 60%)

Serve as the first point of contact for employee relations issues, providing guidance and support to employees and managers.

Manage and resolve employee grievances, disciplinary actions, and conflict resolution in line with company policies and employment law.

Conduct investigations into employee complaints and prepare detailed reports and recommendations.

Support line managers in handling performance management cases, including capability and conduct issues.

Promote a positive work environment through proactive engagement and communication strategies.

Monitor employee morale and engagement, identifying trends and recommending interventions.

Deliver in-house training to line managers on effective people management practices.

Maintain accurate and confidential records of all employee relations matters.

HR Operations & Support (40%)

Assist in the implementation of HR policies and procedures.

Assist in establishing training needs and coordinating of learning and development programs

Support recruitment and onboarding processes as needed.

Maintain and update employee records in the HRIS (Workday) system.

Assist with HR reporting and analytics.

Support with ensuring timely handling of emails in the HR inbox on a daily basis

Participate in HR projects and initiatives aimed at improving employee experience and organizational culture.

Maintain employee records in compliance with GDPR and internal data governance standards.

Support the timely and accurate processing of payroll via 3rd party (ADP) system

Act as the first point of contact for HR queries, including payroll, benefits, and policy guidance.

Willing to be trained as a First Aider, Fire Marshall and be the Health and safety (H&S) representative in support of H&S administration

Any other reasonable duties as assigned by the Line Manager from time to time

Strong knowledge of UK employment law and HR best practices.

Excellent interpersonal and communication skills.

Excellent planning, organizational and time management skills

Ability to handle sensitive and confidential information with discretion.

Conflict resolution and negotiation skills.

Strong analytical and problem-solving abilities.

Proficient in Microsoft Office including Excel at intermediate level

Competent working on HRIS systems, experience using Workday desirable

Qualifications & Experience:

Degree educated and CIPD qualified (Level 5 or above) essential

Minimum 4 years of experience in an HR role with exposure to employee relations.

Experience working in a Head Office based HR role, ideally in a similar industry

Experience in a fast-paced, multi-disciplinary environment is desirable.

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At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!

Techtronic Industries (TTI) is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, Floor Care and Appliances for Do-It-Yourselfer (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries.

Our Values

An unrelenting strategic focus on Powerful Brands, Innovative Products, Operational Excellence and Exceptional People drives our culture.
• Brand loyalty is a cornerstone for sustainable growth and increased profitability. We highly regard and respect our brands and all of the end-users who invest their confidence in them.
• TTI is delivering a tidal wave of change in multiple industries with its cordless technology leadership. Whether power tools, floorcare, or outdoor products. We believe in continually challenging accepted standards, exploiting, adapting, and improving technologies to create better products for higher-value brands.
• Our operational excellence is the engine that provides the power to innovation. This means examining every single aspect of bringing a product to market and questioning how to improve the efficiency of even the smallest detail.
• TTI understands that the greatest investment for every organization is in its people. At TTI, we invest heavily in developing current and future leaders. Filling the growing TTI management needs is the Leadership Development Program through aggressive university recruitment, training, and promotion ladder for high-potential talent.
• Instilling ESG (Environmental Social Governance) best practices along our value chain drives TTI’s approach to sustainability in the way we operate, what we produce, how we source and the way we live. Sustainability is at the core of our business today and is the bedrock for both the development of our business.