HR Officer

Norwich City Council; Norwich; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local government authority in Norwich is seeking a proactive HR Officer to support HR policies and provide advice throughout the employee lifecycle. The role involves managing HR casework and contributing to organisational development initiatives. Ideal candidates will possess strong communication skills and be working towards a CIPD qualification, while benefiting from competitive pay and generous holidays.

Benefits

Local Government Pension Scheme (LGPS)

Paid holiday entitlement starts at 26 days

Occupational health support

Qualifications

• Excellent verbal communication and interpersonal skills.
• Proven written communication skills including report writing.
• Ability to analyse HR management information and trend data.

Responsibilities

• Advise and support managers on all aspects of the employee lifecycle.
• Manage HR casework including discipline, grievance, attendance, and capability.
• Deliver training and coaching to support organisational objectives.

Skills

Excellent verbal communication

Problem solving

Analytical skills

Organisational skills

Interpersonal skills

Education

Intermediate or advanced CIPD certificate/diploma

Job description

Are you passionate about people and ready to make a difference in public service? Norwich City Council is seeking a proactive and knowledgeable HR Officer to join our dynamic HR and Organisational Development team.

HR Officers play a key role in supporting the development and implementation of HR policies & procedures, initiatives and systems across a wide range of service areas.

Responsible for providing high quality, legally compliant advice and support to managers for all employee lifecycle events. Postholders also contribute to the work of the wider HR and OD service.

Job Description

As a HR Officer, you’ll play a vital role in supporting the development and implementation of HR policies, procedures, and systems across a wide range of service areas. You’ll provide high-quality, legally compliant advice to managers throughout the employee lifecycle—from recruitment and onboarding to performance management and employee relations.

You’ll also contribute to organisational development initiatives, support HR system improvements, and help shape the future of HR services at the council.

Responsibilities

• Advise and support managers on all aspects of the employee lifecycle.
• Provide guidance on the application of HR policies and procedures.
• Manage HR casework including discipline, grievance, attendance, and capability.
• Contribute to the design and evaluation of HR systems and policies.
• Deliver training and coaching to support organisational objectives.
• Analyse people data to inform strategic decisions and action plans.
• Support the development and maintenance of HR systems and processes.
• Collaborate with colleagues and service providers to ensure effective HR delivery.
  
  

Skills Required

Excellent verbal communication and interpersonal skills, able to present information effectively to a range of audiences, in a manner appropriate to the recipient.

Proven written communication skills including report writing, note taking and the ability to research, draft and revise HR policy or procedure.

Able to form and maintain effective working relationships with colleagues, service users and 3rd parties.

Able to support managers in the implementation of organisational change.

Aptitude for problem solving and rational decision making skills.

Able to develop innovative ideas, solutions and practical approaches to dispute resolution. Organisational and time management abilities: able to demonstrate excellent planning, prioritising and organising skills to effectively meet varied and demanding priorities

Ability to analyse HR management information and trend data to produce actions plans to support corporate and service objectives and business planning.

Able to positively contribute to the team and adapt to new ways of working.

Educational Requirements

Qualified to or in the process of studying for the intermediate or advanced CIPD certificate/diploma.

Why work for us

Our council is full of people who have chosen to work in local government because they want to help others and make a difference to their lives or the environment in which local people live.

To find out more about working and living in Norwich Home | Work in Norwich.

The council has a long and proud history of being a council that is keen to push the boundaries of what a district can achieve, to find out more about what it is like to work in local government visit Working in local government - #LocalGov Careers - Youth Employment UK

We offer our employees a competitive pay and benefits package. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.

Norwich City Council offers the opportunity to work with great people who are passionate about promoting Norwich and the services the council provides. We also offer good career prospects with competitive rates of pay, generous holidays and working arrangements to suit all lifestyles.

Equal Opportunities Policy

The council is committed to a policy of equality opportunity in employment, in recruitment and the services we provide. Applications are considered on the basis of their suitability for the post regardless of sex, gender reassignment, race, ethnic origin, disability, age, marital status, domestic responsibilities, sexual orientation or religious affiliation. People with disabilities are guaranteed an interview provided they are suitably qualified and/or experienced.

Candidates will be considered for shortlisting on the factual information on their application form. Therefore it is important to give as much detail as possible including information about experience gained outside employment.

Benefits

We offer our employees a competitive pay and benefits package and are proud to have the Living Wage accreditation. Whether you’re looking for a new career, promotion, flexible working opportunity to fit with your home life or a sideways move – we have a variety of challenging employment opportunities for everybody.

• All employees are eligible to join the Local Government Pension Scheme (LGPS)
• Paid holiday entitlement starts at 26 days per annum and increases with length of service to a maximum of 33 days per annum. This is pro rata for part-time employees
• In addition to the statutory public holidays, we grant an additional statutory day leave at Christmas
• Norwich City Council supports its employees through the provision of occupational health and employee assistance support