HR Officer

Oakleaf Partnership; London; Hybrid; GBP 30,000; Full time

Job summary

A well-known high street retailer is seeking an organised HR Officer to join their busy People team in Clerkenwell, London. This hybrid working role focuses on supporting HR Advisors with employee relations and HR operations. The ideal candidate will have at least 1 year of HR Assistant experience and be CIPD qualified. This position offers a salary of £30,000 along with excellent benefits and a bonus.

Benefits

Excellent Benefits

Bonus

Qualifications

• Minimum 1 year's HR Assistant experience in a fast-paced environment.
• CIPD qualified with solid understanding of UK HR and employment law.
• Clear, confident written communication skills.

Responsibilities

• Responding to general HR queries via email.
• Supporting HR Advisors with ER cases.
• Drafting letters for various HR processes.

Skills

HR Assistant experience

CIPD qualified

Attention to detail

Written communication skills

Problem-solving mindset

Job description

We're excited to be partnering with a well-known high street retailer in their search for an organised and proactive HR Officer to join their busy People team.

Location: Clerkenwell, London | Hybrid Working
Salary: £30,000 + Excellent Benefits + Bonus

This is a fantastic opportunity for someone looking to broaden their HR experience, working closely with HR Advisors to support on employee relations, HR operations, and process improvements. You'll play a vital role in ensuring the HR function runs smoothly and efficiently across the business.

What you'll be doing:

Responding to general HR queries via email

Supporting HR Advisors with ER cases (disciplinary, investigation, grievances, welfare meetings)

Advising on non-complex ER cases

Drafting letters for various HR processes

Taking minutes for formal meetings

Advising on GDPR queries from stores

Assisting on HR projects to improve service delivery

What we're looking for:

Minimum 1 year's HR Assistant experience in a fast-paced environment

CIPD qualified with solid understanding of UK HR and employment law

Strong attention to detail and accuracy

Clear, confident written communication skills

Proactive, solutions-focused mindset

Experience supporting on HR queries and ER processes

You'll thrive here if you:

Take pride in being approachable, supportive, and collaborative

Value teamwork and mutual respect

Enjoy problem-solving and suggesting improvements

Are motivated by making a real difference, not just clocking in and out

Success in this role means:
Within 12 months, you'll be confident handling all areas of HR, drafting ER letters with ease, and advising on non-complex cases independently.

If you're looking for the next step in your HR career and want to work in a friendly, supportive, and fast-moving retail environment, we'd love to hear from you.