HR Officer

Hyperoptic; London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

Hyperoptic, a leading broadband provider in the UK, seeks an HR Officer to enhance employee engagement and performance. This hybrid role involves managing HR activities, supporting talent management, and providing professional HR advice. A data-driven approach and previous HR experience are crucial alongside strong analytical skills, ideally with CIPD certification.

Benefits

25 days' paid holiday, increasing to 35 days

Private medical insurance

Pension scheme matching up to 4%

Retail discounts from hundreds of brands

Free Hyperoptic broadband

Qualifications

• Previous HR partnering experience.
• Experience in L&D, HR Shared Services.
• Excellent data analysis and presentation skills.

Responsibilities

• Support overseeing performance tracker for employee data.
• Prepare monthly performance dashboard reports.
• Serve as first contact for employee relations matters.

Skills

Data analysis

Presentation skills

Employee relations

Education

CIPD stages

Tools

Excel

PowerPoint

Job description

Job title: HR Officer

Office location with Hybrid working: Hammersmith

The HR Officer role will play a key role in driving the performance and employee engagement agenda within the organisation. The role supports general HR activities and people project implementation, focusing on people management capability and the employee lifecycle. It complements the support offered by the People Services Team by providing HR professional judgment across various employee and managerial levels. The role is proactive, data-driven, and solution-oriented, supporting the development of a strong People Team identity and credibility within the business.

What will you be doing?

1. Support overseeing and maintaining the performance tracker to ensure accurate and up-to-date employee performance data.
2. Prepare monthly performance dashboard reports for CEO review meetings.
3. Serve as the first point of contact for first-line managers, providing advice and guidance on employee relations (ER) matters and HR processes, including investigations, disciplinary cases, grievances, and sickness absence cases.
4. Assist HR Business Partners in analyzing employment engagement survey results and developing insightful summary reports for divisions and departments.
5. Support talent management analysis, including critical role/player analysis as part of the talent management programme.

What we are looking for?

1. Previous HR partnering experience at the same level or below.
2. Experience in wider HR functions including L&D, ER, HR Shared Services at the same level or below.
3. Excellent data analysis and presentation skills, with proficiency in Excel and PowerPoint.
4. Resilient, proactive, curious, organized, confident.
5. CIPD stages are desirable.

Why work for us?

We're committed to being the UK's most loved and desired broadband provider, exemplifying innovation and customer focus. Our accolades include Broadband Provider of the Year 2023 Uswitch Telecoms Awards, Fair Terms Gold Award 2023, Great Place to Work Certification (2022-23), and UK's Best Workplaces for Wellbeing (2022).

Our Culture Principles

• We work smarter, together
• We stay focused
• We strive for excellence

Some of our key benefits

• Competitive salary
• Global remote working for up to 2 weeks per year for eligible employees
• 25 days' paid holiday, increasing to 35 days
• Additional days off for personal milestones and volunteering
• Private medical insurance (AXA Health)
• Life assurance (4x salary)
• Partnership with Kings Trust
• Pension scheme matching up to 4%
• Retail discounts from hundreds of brands
• Free Hyperoptic broadband in areas served by Hyperoptic
• Enhanced pay for new parents

Equal Opportunity Statement

We are committed to providing equal opportunities for all applicants and employees, welcoming candidates from all walks of life.

What happens next?

1. You apply
2. We review your application carefully
3. We will contact you with the outcome — even if it's a no (for now)