HR Officer

Birketts; England; On-site; GBP 28,000 - 40,000; Full time

Job summary

Birketts is seeking a full-time HR Officer for its Ipswich office. You will provide essential HR guidance, manage employee relations cases, and contribute to HR policies and projects. This role offers the opportunity to work collaboratively within a dedicated HR team, ensuring effective HR service delivery in a professional services environment.

Benefits

Holiday entitlement

Healthcare

Pension scheme

Profit sharing

Qualifications

• Experience in a generalist HR role within professional services.
• Strong knowledge of UK employment law and HR best practices.
• Ability to manage complex employee relations cases independently.

Responsibilities

• Act as a first point of contact for HR-related queries.
• Support managers with complex HR issues.
• Manage employee relations caseload including investigations.

Skills

Interpersonal skills

Communication skills

Analytical skills

Problem-solving skills

Attention to detail

Education

CIPD Level 5 or equivalent

Tools

HR systems

Job description

We are currently recruiting for a HR Officer to join our friendly team on a full-time, permanent basis at our centrally located Ipswich office. You will provide expert HR guidance and support to managers and employees, and support the effective delivery of HR processes across the firm.

Accountabilities

The successful HR Officer will support the HR team with the day-to-day running of the HR function, including:

• Act as a first point of contact within allocated business areas for HR-related queries, providing advice on employee relations, performance management, absence management, and employment law.
• Coach and support line managers in handling complex HR issues, ensuring compliance with policies and best practices.
• Manage own employee relations caseload, including investigations, disciplinary, grievance, and capability matters.
• Contribute to the development and implementation of HR policies, ensuring they are up-to-date and legally compliant.
• Assist in producing monthly HR data and trends to provide insights and recommendations.
• Support HR projects and initiatives, and contribute to improving processes and procedures.
• Collaborate with the wider HR team to ensure high-quality HR service delivery.
• Work closely with Payroll Officers, HR Officers, and Administrators to ensure smooth payroll operations.
• Ensure compliance with information security policies and contribute to risk assessments.

Qualifications/Experience

• CIPD Level 5 (or working towards) or equivalent experience
• Proven experience in a generalist HR role, ideally within a professional services environment
• Strong knowledge of UK employment law and HR best practices
• Ability to manage complex employee relations cases independently

Skills

• Excellent interpersonal and communication skills
• Strong analytical and problem-solving skills
• High attention to detail and ability to manage multiple priorities
• Proficient in HR systems and HR metrics analysis

Equal Opportunities

At Birketts, our culture is driven by ambition and a commitment to positively impact our communities. We offer a flexible, inclusive work environment with benefits such as holiday entitlement, healthcare, pension scheme, profit sharing, and more. We embrace a hybrid working model and welcome applications for flexible, part-time roles.

Please note that this job profile is not exhaustive and additional responsibilities may be assigned. Birketts is an Equal Opportunity Employer committed to diversity and inclusion. We welcome applications from all qualified candidates.