HR Officer

YARNS MART; Bridgend; Hybrid; GBP 27,000 - 29,000; Full time

Job summary

A local council organization in Bridgend, Wales, is seeking to hire a full-time customer-focused team member for their pension function. Responsibilities include serving as the first point of contact for inquiries, ensuring efficient service, and handling various tasks associated with pensions. Candidates with experience in Pension/HR/Payroll environments and the ability to greet customers in Welsh are preferred. The role will support hybrid working arrangements.

Qualifications

• Previous experience within a Pension/HR/Payroll environment is preferred.
• Customer handling and communication skills are essential.
• Fluency in Welsh is required.

Responsibilities

• Undertake duties associated with the Authority's pension function.
• Serve as the first point of contact for Pension/HR/Payroll enquiries.
• Ensure efficient and effective service delivery.

Skills

Customer focused

Ability to convey information clearly

Knowledge of various IT packages including Microsoft Office

Ability to greet customers in Welsh

Job description

Fixed Term up to 31 March 2026

Joining the pension team you will undertake a range of duties associated with the Authority's pension function, ensuring an efficient and effective service is provided.

Previous experience within a Pension/HR/Payroll environment together with the ability to use a variety of IT packages including Microsoft Office would be an advantage.

As the first point of contact for all Pension/HR/Payroll enquiries you must be customer focused and have an ability to convey information accurately and clearly.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

The councils Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Closing Date: 17 September 2025

Shortlisting Date: 18 September 2025

Interview Date: 25 September 2025

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

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Job details Job reference 17829 Date posted 28/08/2025 Application closing date 17/09/2025 Location Bridgend County Borough Salary £27,254 - £28,142 per annum Contractual hours 37 Basis Full time Job category/type HR and Training Attachments Blank

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