HR Manager

Great North Air Ambulance; Tees Valley; Remote; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

On-site coffee house

Blue Light discounts

Job summary

Great North Air Ambulance seeks an experienced HR Manager to deliver a proactive, professional HR service across our charity. You will work closely with the Head of People and Culture, providing operational leadership and guidance to managers on complex people matters.

You will coach and supervise the HR team, maintaining a high-quality People and Culture service while balancing confidential information and sensitive situations in a fast-paced environment.

Qualifications

• Extensive generalist HR experience with strong employment law knowledge.
• Able to advise managers on complex people matters with discretion.
• Confidentiality and sound judgement in sensitive situations.

Responsibilities

• Provide proactive HR service to colleagues across the charity.
• Lead and coach the HR team to deliver a high-quality People and Culture service.
• Collaborate with the Head of People and Culture on policy and workforce initiatives.
• Ensure compliant HR practices across the organisation.

Skills

HR management

Employment law

People leadership

Coaching & mentoring

Job description

Help support the people who help save lives as our new HR Manager.

Location

Progress House, Urlay Nook Road, Eaglescliffe, Stockton-on-Tees, TS16 0QB

Hours

Full-time – 37.5 Hours/week

We’re looking for an approachable, experienced HR Manager to join our fantastic team.

Your mission as HR Manager

Our people make everything we do possible.

As our HR Manager, you’ll play a key role in making sure they receive a proactive, professional and trusted HR service throughout their time with GNAAS.

Working closely with our Head of People and Culture, you’ll provide visible operational leadership across the HR function, supporting managers with complex people matters while helping to continually improve the way we support colleagues across the charity.

You’ll also provide day-to-day guidance, coaching and supervision to members of the HR team, helping us maintain a responsive, consistent and high-quality People and Culture service.

We’re looking for an experienced HR professional who combines strong technical knowledge with a practical, people-focused approach.

You’ll have substantial generalist HR experience and the confidence to advise managers on sensitive and complex people matters. You’ll understand employment law and good HR practice, but just as importantly, you’ll know how to turn that knowledge into clear, balanced and useful advice.

You’ll be comfortable managing competing priorities, handling confidential information and making sound judgements when situations are challenging or sensitive.

At GNAAS, every role contributes to our mission of saving lives. By supporting our people, you’ll help ensure our clinical and operational teams can continue delivering outstanding pre-hospital critical care across the North East, North Yorkshire, Cumbria and the Isle of Man

In return, you’ll enjoy opportunities for personal and professional development, flexible and hybrid working, a competitive salary and benefits package, access to our on-site coffee house and Blue Light discounts. Most importantly, you’ll become part of a passionate team that’s committed to making a real difference every day.

Closing date for applications: Tuesday 6 October 2026