HR Manager

Uniphore Technologies U.K. Limited; London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading AI technology firm in London seeks an HR Manager for Europe to manage HR operations and initiatives across the region. The ideal candidate will have over 7 years of HR experience, strong knowledge of UK employment law, and a passion for fostering a high-performing and inclusive workforce. This role involves overseeing onboarding, employee relations, and compliance, making it essential for driving the organization's HR strategy.

Benefits

Flexible work environment

Inclusive workplace culture

Career development opportunities

Qualifications

• 7+ years of experience as an HR Business Partner, ideally in a fast-paced tech environment.
• Familiarity with Spanish and/or German employment law is a strong plus.
• Proven ability to operate with agility, empathy, and sound judgement.

Responsibilities

• Lead the day-to-day HR operations across Europe.
• Advise and support managers on workplace issues and conflict resolution.
• Ensure HR practices comply with local employment laws in the UK, Spain, and Germany.

Skills

HR Business Partner experience

Knowledge of UK employment law

Communication skills

Agility and empathy

Tech-savvy

Education

CIPD qualification or HR related degree

Tools

Workday

Job description

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

What You’ll Do

As HR Manager – Europe, you’ll partner closely with business leaders and line managers to execute our HR strategy and drive key people initiatives across the region to the HR Director based in Israel. You’ll be the go-to expert for all things HR—from onboarding to offboarding, performance management to perks. Your goal: to help us build a high performing, engaged, and inclusive workforce. No two days will be the same.

Your key responsibilities will include:

• HR Operations: Lead the day-to-day HR operations across Europe, ensuring smooth execution of employee lifecycle processes such as onboarding, offboarding, probation, performance reviews, and development initiatives.
• HR Systems & Data: Own our HRIS (Workday) from a regional perspective—ensuring data accuracy, system compliance, and reporting integrity.
• Employee Relations: Advise and support managers and employees on workplace issues, performance matters, and conflict resolution—promoting a fair, respectful, and productive environment.
• Compensation & Benefits: Collaborate with the global Total Rewards team to run compensation and benefits across the region, ensuring processes are run effectively and transparently.
• Compliance: Ensure HR practices comply with local employment laws in the UK, Spain, and Germany. Keep policies and procedures up to date and legally sound.
• Project Management: Lead or contribute to regional and global HR initiatives and process improvements, driving timely and successful outcomes.
• Change Management & Communication: Support leaders through organisational changes, ensuring clear and timely communication of policies, strategies, and key updates to all levels of the business.
• Workplace & Employee Experience: Act as a culture champion. Partner with our Culture Club and office teams to manage local office operations and drive engagement through meaningful experiences, events, and initiatives.

What We’re Looking For

• 7+ years of experience as an HR Business Partner, ideally in a fast-paced tech environment
• Solid working knowledge of UK employment law
• Familiarity with Spanish and/or German employment law is a strong plus
• Proven ability to operate with agility, empathy, and sound judgement
• Passion for AI, innovation, and out-of-the-box thinking
• Strong communication, collaboration, and problem-solving skills
• Tech-savvy and quick to learn new systems (Workday experience is a plus)
• CIPD qualification or equivalent degree in HR or a related field (advantageous)

Location preference:

UK - London

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

What You’ll Do

As HR Manager – Europe, you’ll partner closely with business leaders and line managers to execute our HR strategy and drive key people initiatives across the region to the HR Director based in Israel. You’ll be the go-to expert for all things HR—from onboarding to offboarding, performance management to perks. Your goal: to help us build a high performing, engaged, and inclusive workforce. No two days will be the same.

Your key responsibilities will include:

• HR Operations: Lead the day-to-day HR operations across Europe, ensuring smooth execution of employee lifecycle processes such as onboarding, offboarding, probation, performance reviews, and development initiatives.
• HR Systems & Data: Own our HRIS (Workday) from a regional perspective—ensuring data accuracy, system compliance, and reporting integrity.
• Employee Relations: Advise and support managers and employees on workplace issues, performance matters, and conflict resolution—promoting a fair, respectful, and productive environment.
• Compensation & Benefits: Collaborate with the global Total Rewards team to run compensation and benefits across the region, ensuring processes are run effectively and transparently.
• Compliance: Ensure HR practices comply with local employment laws in the UK, Spain, and Germany. Keep policies and procedures up to date and legally sound.
• Project Management: Lead or contribute to regional and global HR initiatives and process improvements, driving timely and successful outcomes.
• Change Management & Communication: Support leaders through organisational changes, ensuring clear and timely communication of policies, strategies, and key updates to all levels of the business.
• Workplace & Employee Experience: Act as a culture champion. Partner with our Culture Club and office teams to manage local office operations and drive engagement through meaningful experiences, events, and initiatives.

What We’re Looking For

• 7+ years of experience as an HR Business Partner, ideally in a fast-paced tech environment
• Solid working knowledge of UK employment law
• Familiarity with Spanish and/or German employment law is a strong plus
• Proven ability to operate with agility, empathy, and sound judgement
• Passion for AI, innovation, and out-of-the-box thinking
• Strong communication, collaboration, and problem-solving skills
• Tech-savvy and quick to learn new systems (Workday experience is a plus)
• CIPD qualification or equivalent degree in HR or a related field (advantageous)

Location preference:

UK - London

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visitwww.uniphore.com.

About Us

At Uniphore, we are building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences. We need your help.