HR Manager

Triptease

Greater London

Hybrid

GBP 120,000 - 160,000

Full time

14 days+

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Benefits offered by this job

25 days holiday

Hybrid working

Work from anywhere 4 weeks/year

Wellbeing allowance

Learning budget

Sabbatical leave

Life event leave

Cycle to Work

Office snacks

Job summary

Triptease is seeking a seasoned HR leader to own and shape the global People function. You will report directly to the CEO and drive how people operations scale with growth, spanning multiple countries and legal entities.

You’ll implement AI-enabled tools to modernise HR processes, support managers, and build a high-performing culture across a fast-growing travel-tech business.

Qualifications

Proven experience as a generalist HR Manager or Senior HR Advisor.
Experience managing HR across multiple countries and legal entities, including EOR/PEO models.
Working knowledge of employment law across UK, USA, Spain, Portugal, Singapore.
Hands-on experience with HRIS platforms (HiBob or similar) and EOR platforms (Deel or similar).
Experience coordinating payroll with Finance across multiple countries.
Strong employee relations casework experience.
Confident communicator with senior leadership.
Curiosity or experience using AI tools to improve HR processes and efficiency.
Highly organised and able to manage a broad, varied workload independently.

Responsibilities

Payroll data extraction and submission to Finance for multiple regions.
Maintain HiBob as the core HR system with updates to salary, titles and records.
Manage EOR/contractor arrangements and liaise with PEO providers.
Advise managers on employment law changes and respond to queries.
Run employee relations cases, grievances and leave processes.
Oversee benefits platform administration and supplier invoices.
Design and deliver engagement surveys and culture initiatives.
Plan quarterly performance cycles and townhall reporting.
Oversee office supplies and facilities issues.

Skills

Generalist HR Manager

Cross-country HR

Senior advisor experience

Leadership to senior execs

Tools

HiBob

Deel

Job description

The Role

Triptease is a fast-growing, global travel-tech business helping hotels win back direct bookings from the OTAs — giving independent and group hotels the tools to compete on their own terms. We operate across five legal entities (UK, US, Singapore, Portugal and Spain) and support people in around 16 countries, and we’re scaling fast.

This is a rare opportunity to run an entire People function, with a direct line to the CEO. You won’t be one voice in a big HR team — you’ll be the voice, shaping how people operations work across a genuinely global business. It’s the kind of remit that usually only comes with a much bigger team behind you, which makes this a career-defining role for the right person.

We’re also investing in building a modern, efficient People function. One that uses AI and automation to work smarter, not just harder. You’ll have real scope to introduce AI-enabled tools and processes that make People operations faster and more effective, rather than just maintaining the status quo.

Success in this role will be measured by how well you support the business through growth and scaling, how effectively you develop managers and talent across the business, and how much more efficient and future-ready you make the People function itself.

Main Responsibilities

Payroll & HRIS

Extract and submit payroll data from our HRIS (HIBOB) to Finance for UK, Spain, Portugal, USA and Singapore (USA processed twice monthly; all other countries monthly)
Review and approve payroll reports produced by Finance, checking for accuracy and compliance with local employment law, including Spanish payroll requirements
Maintain HiBob as the company’s core HR system, including salary, job title and employee record updates

Global Employment & Contractor Management

Manage EOR and contractor arrangements through Deel, keeping Deel and HiBob data aligned
Monitor employment law changes across all operating countries and ensure updates are clearly communicated to managers
Liaise with the company’s PEO provider on employment queries

Employee Relations

Act as the first point of escalation for managers on day-to-day employee issues
Manage employee relations cases including grievances, sickness, maternity/paternity leave and flexible working requests
Manage return-to-work processes following sickness absence
Run regular 1:1s with managers to check in on team wellbeing
Coach managers through performance improvement plans (PIPs), advising on process and documentation
Conduct exit interviews

Benefits & Vendor Administration

Administer the company benefits platform, including reviewing and approving reimbursements via ThanksBen
Approve employee and contractor invoices

Engagement, Culture & Reporting

Design and deliver the annual company-wide engagement survey, including running workshops with each department on results and actions
Plan culture initiatives, including quarterly events and the annual company getaway
Build and deliver the quarterly Townhall slide deck, keep SMT updated on leavers, and attend SMT meetings to report on people matters
Run quarterly performance review cycles

Office Management

Manage office supplies and day-to-day office upkeep, including logging and resolving repairs and facilities issues

About You

You’re an experienced HR generalist who’s comfortable owning a broad remit solo, and excited by the idea of building and shaping a People function rather than just running an existing one. You think in systems and processes, not just cases — and you’re genuinely curious about how AI and automation can make People operations faster and more effective. You’re just as comfortable advising the CEO as you are supporting a manager through a difficult conversation, and you want a role where your impact on the business is visible and direct.

Essential Skills

Proven experience as a generalist HR Manager or Senior HR Advisor, ideally as a sole contributor or in a lean HR team
Experience managing HR across multiple countries and legal entities, including EOR and/or PEO models
Working knowledge of employment law across at least two of: UK, USA, Spain, Portugal, Singapore
Hands-on experience with HRIS platforms (HiBob or similar) and EOR platforms (Deel or similar)
Experience coordinating payroll with Finance across multiple countries
Strong employee relations casework experience
Confident communicator, comfortable advising and presenting to senior leadership
Curiosity or experience using AI tools to improve HR processes and efficiency
Highly organised and able to manage a broad, varied workload independently

Perks & Benefits — At Triptease, everyone’s contribution matters. We offer a range of benefits to support wellbeing, flexibility and personal growth, including: