HR Manager

Mancala; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Mancala is seeking an experienced HR & Business Services Manager to lead our people, business services, safety support, and administration across a geographically dispersed workforce.

Reporting to the Chief Executive Officer, you will develop workforce strategies, oversee recruitment, employee relations, compliance, and business services, and partner with senior leadership to foster a high‑performance culture.

Qualifications

• Minimum 10 years' experience in Human Resources.
• Minimum 5 years in a leadership or management role.
• Strong knowledge of Employee Relations, Industrial Relations, and legislation.
• Experience developing workforce strategies and leading organisational change.

Responsibilities

• Lead HR, safety support, and administration functions across sites.
• Develop and implement workforce strategies aligned with business goals.
• Oversee recruitment, workforce planning, and mobilisation planning.
• Coach leaders and manage performance, disciplinaries, and investigations.
• Deliver monthly reporting and workforce analytics to CEO and Board.

Skills

Leadership

HR Strategy

Employee Relations

Recruitment

Workforce Planning

Stakeholder Engagement

Change Management

Compliance

Education

Degree or Diploma in HR/Business/Safety

Job description

Join Mancala and Help Shape the Future of Our Workforce

Mancala is a leading underground mining contractor delivering innovative mining solutions across Australia. As our business continues to grow, we are seeking an experienced and commercially minded HR & Business Services Manager to lead our people, business services, safety support, and administration functions.

Reporting directly to the Chief Executive Officer, this is a key leadership position responsible for developing and executing workforce strategies that support operational excellence, business growth, and a high-performance culture.

This role offers the opportunity to influence organisational direction, partner closely with senior leadership, and build capability across a geographically dispersed workforce operating in a dynamic mining environment.

About the Role

As the HR & Business Services Manager, you will oversee the day-to-day management of Human Resources, Workplace Health & Safety support, Travel Coordination, Recruitment, Compliance, and Business Services functions.

You will lead a team of professionals while providing strategic advice and practical solutions across all workforce-related matters.

Key Responsibilities

Strategic HR Leadership

Partner with the CEO and leadership team to develop and implement workforce strategies aligned with business objectives.

Drive organisational development, change management, succession planning, and employee engagement initiatives.

Act as a trusted advisor on employee relations, industrial relations, organisational design, remuneration, and workforce planning.

Develop and maintain HR policies, procedures, and frameworks that support business growth.

Recruitment & Workforce Planning

Manage end-to-end recruitment across corporate and operational roles.

Develop project workforce plans, roster strategies, and labour forecasts.

Support mobilisation planning for new and existing projects.

Maintain position descriptions and organisational structures across the business.

Employee Relations & Leadership

Lead performance management, disciplinary matters, grievances, and workplace investigations.

Provide coaching and guidance to managers and leaders across all levels of the organisation.

Develop and deliver leadership development and professional development programs.

Safety & Compliance

Ensure employee compliance requirements are met prior to site mobilisation.

Partner with the QHSET team to support injury management and return-to-work programs.

Review and improve safety-related systems, documentation, and compliance processes.

Support a culture focused on achieving zero harm.

Business Services Management

Lead Business Services functions including administration, travel management, and HR systems.

Review operational processes and identify continuous improvement opportunities.

Manage budgets and identify cost-saving initiatives across travel, training, medicals, and compliance activities.

Deliver monthly reporting and workforce analytics to the CEO and Board.

About You

• To be successful in this role, you will be a confident leader with a strong HR background and the ability to balance strategic thinking with hands‑on execution.
• Degree or Diploma qualifications in Human Resources, Business Management, Safety, or a related discipline.
• Minimum 10 years' experience in Human Resources.
• Minimum 5 years' experience in a leadership or management role.
• Strong knowledge of Employee Relations, Industrial Relations, performance management, and employment legislation.
• Demonstrated experience developing workforce strategies and leading organisational change.
• Proven experience managing end-to-end recruitment processes.
• Excellent stakeholder engagement and communication skills.
• Strong organisational skills with the ability to manage competing priorities.

Highly Regarded

• Mining, drilling, construction, or heavy industry experience.
• Enterprise Agreement negotiation and management experience.
• Return-to-Work and injury management experience.
• Experience leading geographically dispersed workforces.

What We Offer

• Executive leadership opportunity with direct CEO engagement.
• Diverse role covering strategy and operations.
• Opportunity to influence company growth and workforce capability.
• Supportive and collaborative leadership team.
• Career development within a growing mining organisation.
• Competitive remuneration package commensurate with experience.

Our Values

Safety – We strive to achieve zero harm.
Quality – We deliver on time, on budget, and to the highest standards.
Integrity – We act with honesty, respect, and accountability.
Innovation – We challenge conventional thinking and continuously improve.
People – We invest in our people and encourage personal excellence.

Mancala is an Equal Opportunity Employer and encourages applications from individuals of diverse backgrounds and experiences.