HR Hub Advisor

Do you love that no two days are the same? That's one of the many reasons we enjoy working in HR at Severn Trent.

People are at the heart of what makes this company great and we're passionate about supporting nearly 10,000 individuals in delivering one of life's essentials to 8 million customers daily.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

We’re looking for a HR Hub Advisor to help deliver quality first line advice and to work with both our colleagues and customers to resolve queries within our agreed SLA timescales.

As our new HR Hub Advisor, you’ll be passionate about providing a positive customer experience by delivering proven, personalised advice and guidance on all employee relation matters. Putting your HR experience to practice, you’ll also support the employee lifecycle processes and advise managers on policies and procedures.

Problem solving, thinking outside of the box, attention to detail and strong organisation skills will also be some of the many skills you love using daily, as you support with HR and Payroll administration.

Sound like you? Then read on.

Some of your other key accountabilities will include:

1. Decide on which Employee Relation cases are raised to the Casework team, along with full diagnostics of each case
2. Coach and mentor line managers in probation, performance review and absence reviews to help drive capability
3. Carry out action workflow requests, including leavers, flexible working requests, maternity leave, etc in a timely, accurate manner

WHAT YOU’LL BRING TO THE ROLE

You’ll join our team with experience in a similar HR position with a genuine passion for growing and developing professionally.

We’re looking for someone who can use their initiative and creativity to achieve the best outcome for our colleagues. You’ll focus on driving the performance of our organisation through developing the skills and capability of our managers, so possessing excellent verbal and written communication skills is key.

Become a part of our friendly team, working from our Coventry Head Office five days a week.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:

1. 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
2. Annual bonus scheme (of up to £1,500 per annum based on company performance)
3. Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
4. Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
5. Dedicated training and development with our ‘Academy’
6. Electric vehicle scheme and retail offers
7. Family friendly policies
8. Two volunteering days per year

WHAT’S NEXT

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare. If you’re not too sure about what you need to do, or have a question about the role before applying, please get in touch.

And if your curiosity has peaked and you're wanting to find out even more, search #LifeAtSevernTrent on social media.