HR Graduate Documentation Advisor

Job Description

Posted On: 13th August 2024

Are you an aspiring HR professional looking to start or advance your career in HR?

Do you excel in customer service, have a keen attention to detail, and are ready to take the next step?

If you're seeking a role that offers a platform for growth and career development, keep reading…

Portfolio is proud to represent one of the UK’s leading professional service providers in HR, Tax, Health and Safety, and Reward. We are seeking an experienced HR Advisor to join a vibrant, award-winning, rapidly growing organization that works with business owners and their HR needs. Our client is a lively, fast-paced consultancy offering excellent exposure and progression opportunities. The role involves communicating with clients via calls and emails to advise on and create HR documentation, requiring up-to-date knowledge of Employment Law and HR legislation. If you possess the relevant knowledge or experience, please apply, and we will contact you.

Job Purpose and Overview

We are looking for a dynamic, motivated, high-performing HR professional to support Croner clients by providing documentation support.

The HR Office Documentation Consultant will create and amend employment contracts and policies for clients.

This position is based at our Hinckley office.

Day-to-Day Responsibilities

1. Respond to client requests in line with company SLA
2. Create employment documentation or critique clients' existing documentation to meet their needs, following Croner’s policies and procedures
3. Provide timely, efficient HR support to clients
4. Communicate with clients via phone and email, addressing queries appropriately
5. Meet deadlines and targets
6. Participate in team meetings as required
7. Record work using the established systems

Qualifications and Skills

• Experience in employment law and/or a human resource role
• Degree level qualification and CIPD certification preferred
• Thorough knowledge of employment practices
• Professional demeanor
• Confident communication skills, especially when interacting with clients
• Ability to work under pressure
• Strong organizational and time management skills
• Excellent attention to detail
• Willingness to travel

Benefits

• 25 days holiday per year, increasing with service
• Biannual salary reviews based on KPIs
• Opportunities for career progression
• Regular training delivered by HR experts
• Profit sharing bonus if annual targets are met
• Additional day off on your birthday