Overview
Are you passionate about people, fairness, and making a real impact? As an HR Employee Relations Advisor, you'll be at the heart of shaping a supportive, consistent, and legally sound employee experience across our organisation. This is more than just a case management role - it's your opportunity to influence culture, coach leaders, and help create a workplace where people thrive.
What you’ll be doing
- Be the go-to expert for managers, offering confident, clear advice on all thing's employee relations.
- Lead on complex and sensitive cases - from disciplinaries and grievances to TUPE, redundancies, and tribunals.
- Craft outcome letters that are not only accurate but reflect our values and tone of voice.
- Build trusted relationships across the business, championing best practice and proactive ER strategies.
- Represent HR at branch and regional meetings, sharing insights and updates that matter.
- Travel to branches to provide hands-on support where it2s needed most.
- Spot trends in ER and employment law and help us stay one step ahead.
- Coach and empower managers to handle issues with confidence and care.
- Stay sharp on employment law and policy changes - and help us stay compliant.
- Get involved in exciting HR projects that align with our wider business goals.
- Support employment tribunal claims and lead sensitive "without prejudice" conversations.
- And of course, roll up your sleeves for any other tasks that help us deliver a brilliant HR service.
Qualifications
- 3+ years of hands-on HR Employee Relations experience, in a large, fast-paced organisation.
- Strong working knowledge of UK employment law and ER best practices.
- Experience managing a wide range of ER cases, including tribunals and diversity matters.
- Excellent communication skills - both written and verbal - with the ability to influence and advise at all levels.
- Discretion, professionalism, and a calm approach under pressure.
- Great organisational skills and the ability to juggle competing priorities.
- A full UK driving licence and willingness to travel.
- Confident with IT systems and HR tools.
- Desirable: CIPD qualification or a degree in a relevant field.
- Experience working in a commercially driven, customer-focused environment.