HR Digital & Data Enablement Director

GSK; Greater London; Hybrid; GBP 150,000 - 190,000; Full time

Job summary

GSK is seeking an HR Digital & Data Enablement Director to drive AI-enabled transformation across the HR Digital & Tech domain and shape the global HR technology strategy and annual roadmap. You will partner with Enterprise AI and HR teams to deliver scalable digital opportunities and ensure adoption, experience and business outcomes.

The role requires extensive experience in digital transformation, change management, and governance, with a strong emphasis on responsible AI and measurable value

Qualifications

• Bachelor’s or Master’s degree in Business, Information Technology, Project/Programme Management, or equivalent experience.
• Certifications or training in UX, service design, user research, or AI design principles desirable (e.g., LUMA, UX-cert, Nielsen Norman, PROSCI).
• Extensive experience in digital transformation, experience, change, product, or technology-enabled transformation roles.
• Proven experience leading or orchestrating large-scale digital or operating model change initiatives.
• Demonstrated experience embedding AI, automation, or advanced digital capabilities into business processes or user journeys.

Responsibilities

• Shape the HR technology strategy and annual roadmap.
• Lead digital, data and AI-enabled transformation with measurable adoption and outcomes.
• Ensure HR technology towers progress per strategy and architecture principles.
• Partner with Enterprise AI, HR business teams, product and platform teams to define scalable opportunities.
• Identify simplification and consolidation opportunities across HR technology and data landscape.
• Lead change enablement, adoption and capability-building across HR.
• Build digital and AI literacy across HR leadership and broader organisation.
• Model responsible use of AI tools in line with GSK policies.

Skills

Leadership

Digital transformation

AI adoption

Stakeholder management

Change enablement

Strategy & roadmapping

Communication & storytelling

Ambiguity navigation

Education

Bachelor’s or Master’s degree in Business/IT/PM

Job description

HR Digital & Data Enablement Director

Why Us!

At GSK, we unite science, technology and talent to get ahead of disease together. We are a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together. We’re proud to be leading a healthcare revolution, and we’re looking for people who can help us deliver on our ambition.

Job Purpose

The HR Digital & Data Enablement Director is accountable for driving digital, data and AI-enabled transformation across the HR Digital & Tech domain, ensuring that technology investments deliver meaningful adoption, improved colleague experience and measurable business outcomes. In addition to leading transformation execution, the role will support the VP, Global HR Digital & Tech and HR Tech LT in shaping the overall technology strategy for HR and translating that strategy into a clear annual roadmap. This includes ensuring that each HR technology tower, including Payroll, People Services, Reward, Talent and Learning & Development, progresses in line with the agreed strategic direction, enterprise architecture principles and HR business priorities. Sitting alongside Product Managers, the HR Digital & Data Enablement Director operates as a dedicated transformation and enablement tower within the HR Digital & Tech domain. The role defines transformation priorities, supports roadmap alignment across HR technology towers, and governs execution across experience, adoption, change and capability-building disciplines. The role ensures that new ways of working, AI-enabled capabilities and digital solutions are embedded effectively across business processes, colleague journeys and operational models. The role will work closely with the Enterprise AI team, HR business teams and HR Digital & Tech product and platform teams to shape, prioritise and deliver AI and digital opportunities that are aligned to the broader HR technology strategy. This includes helping to identify where AI can simplify work, improve experience, reduce duplication and create scalable capability across the HR organisation.

The role will also work closely with the HR Tech tower leads and HR domain architect lead to identify simplification and consolidation strategies around HR technology architecture and data landscape.

A key accountability of the role is to support the HR change management agenda, ensuring that transformation is not limited to technology deployment but results in sustained behavioural and operational change. The role will also lead and support the uplift of digital and AI literacy across HR, including targeted capability-building for the HR Leadership Team and cascade of practical learning, adoption support and AI confidence-building across the broader HR organisation.

Overall, the role brings together technology strategy, roadmap alignment, experience design, change enablement, AI adoption and capability uplift into a coherent transformation agenda that complements Product and Platform delivery and ensures HR Digital & Tech investments are translated into tangible business value. The role is an individual contributor who is required to work along key partners and stakeholders.

Key Responsibilities

• Support the VP, Global HR Digital & Tech and HR Tech LT in shaping the HR technology strategy and annual roadmap.


• Drive digital, data and AI-enabled transformation across HR Digital & Tech, ensuring measurable adoption, experience and business outcomes.


• Ensure HR technology towers progress in line with agreed strategy, architecture principles and HR business priorities.


• Partner with Enterprise AI, HR business teams, product teams and platform teams to define and deliver scalable digital and AI opportunities.


• Work with tower leads and architecture leads to identify simplification and consolidation opportunities across the HR technology and data landscape.


• Lead change enablement, adoption and capability-building to embed new ways of working across HR.


• Build digital and AI literacy across HRLT and the broader HR organisation.


• Lead your team in using approved AI tools to improve productivity and ways of working, role-modelling responsible use and follow GSK’s Responsible AI, privacy and security requirements.

Why You

• Bachelor’s or Master’s degree in Business, Information Technology, Project/Programme Management, or equivalent experience.


• Certifications or training in UX, service design, user research, or AI design principles desirable (e.g., LUMA, UX-cert, Nielsen Norman, PROSCI for behavioural change, Cognitive AI Design).


• Extensive experience in digital transformation, experience, change, product, or technology-enabled transformation roles.


• Proven experience leading or orchestrating large-scale digital or operating model change initiatives.


• Demonstrated experience embedding AI, automation, or advanced digital capabilities into business processes or user journeys.


• Experience working alongside product, platform, and architecture leaders to influence delivery outcomes.


• Experience managing senior stakeholders and driving adoption in complex, regulated, or enterprise environments.


• Other Job-Related Skills/Background Ability to work in a very fast-paced and fluid environment.


• Very structured and organised.


• Strong strategic thinking combined with pragmatic execution focus.


• Excellent influencing, communication, and storytelling skills.


• Ability to operate effectively in ambiguity and evolving transformation contexts.


• Strong understanding of adoption risk, experience quality, and value measurement.


• Comfortable balancing innovation with governance, ethics, and compliance expectations.

We welcome applicants from all backgrounds and value inclusion in our teams. We look forward to hearing from you.

Working Pattern

This role is a hybrid role, with a min of 2/3 days a week onsite at our central London HQ.

Closing Date: 31st October 2026

Why GSK?

Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most.
Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at [e-mail] where you can also request a call. Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide.