HR Coordinator - French Speaking

Portfolio HR & Reward; City Of London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading HR services company in London is seeking an experienced HR Coordinator to provide first-line HR support and manage the employee life cycle. This role involves coordinating recruitment, administrative tasks, and ensuring compliance with local HR processes. The ideal candidate will have 1-2 years of HR experience, professional proficiency in French and English, and a relevant degree. This is a full-time role offering opportunities for growth in a dynamic environment.

Qualifications

• Minimum 1-2 years of HR experience.
• Experience in retail/hospitality or fast-paced organizations.
• Experience managing high volume requests.

Responsibilities

• Ensure HR processes are implemented locally.
• First point of contact for HR queries.
• Coordinate recruitment activities and onboarding.

Skills

Professional proficiency in French

Professional proficiency in English

Hands-on problem solving

Excellent attention to detail

Effective prioritization

Strong communication skills

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Management

Bachelor's degree in Labour Law

Tools

Workday

Zendesk

Service Now

Job description

Overview

HR Coordinator provides first line advice and services including but not limited to: recruitment, employee life cycle, policies, HRIS data accuracy, performance management, training and day to day HR administrative tasks. In this role you will be covering European employees' population. You will assist People Services, HRBPs and HRIS Teams in ensuring seamless, integrated, efficient high-volume HR activities services are provided to all employees and managers, enabling regional, global consistency and economy of scale. In turn, in this role you will be supporting multicounty agenda and being involved in many HR initiatives for retail and corporate employee's population.

Duties

• Ensure HR processes are implemented locally in line with HR strategy and HR delivery model, company, and local legislation
• Be first point of contact on HR queries for managers and employees and escalate accordingly
• Deliver ongoing support to internal clients in line with SLAs by proactive communication and assistance, provide timely and accurate information, establish effective partnership with line managers, follow up to execute results
• Manage all employee lifecycle administrative tasks which includes accurately processing recruitment, new hires, transfers, promotions, employee relations, leavers, mobility, organization chart
• Coordinate recruitment activities and onboarding cycle for new starters including probation period review
• Support performance cycle activities
• Administer in a timely manner data base and maintain employment records. Ensure data accuracy in HRIS system - Workday
• Regularly review and maintain HR space content to ensure its relevance for employee population
• Ensure HR processes and templates are documented and updated in SOPs
• Monitor legislative changes to help maintaining the organisational policies and procedures up to date
• Deliver accurate and on time statutory and internal reporting, provide input and validate data for the audit
• Liaise with Payroll team on proper information flow on all changes
• Constantly develop an up-to-date knowledge of HR, benefits, labour law for local markets. Provide guidance and proposing solutions / improvements
• Maintain strong relationships with HR team while participating in HR and other organizational projects
• Provide trainings and events support (translations, materials, logistics)
• Promote diversity & inclusion across the business, be the brand ambassador for employees and local communities

The ideal candidate will have

• Work experience:
• Minimum 1-2 years of proven HR experience in a role with similar scope
• Experience within retail/hospitality industry or fast paced matrix organization
• Proven experience in managing high volume requests including administrative tasks
• Demonstrated experience in HR reporting and analytics
• Exposure to multimarket HR agenda
• Knowledge of local legislations of various European countries
• Business and numbers acumen and commercial understanding
• Ticketing system knowledge and use (Zendesk, Service Now is a plus)
• HRIS system experience (Workday preferably)
• Skills & Competencies required
• Professional proficiency in French & English, additional language is a plus
• Hands-on, practical problem solving and process improvement skills and ability to complete tasks within set time-frames
• Confidence in providing guidelines for employees and managers
• Able to work both autonomously and as part of a team
• Effective to prioritise and manage a varied workload
• Excellent attention to detail
• Admirable written and verbal communication skills and the ability to problem solve, influence and create positive stakeholder relationships
• Education
• Minimum Bachelor\'s degree or higher in one or more of the following degrees: Human Resources, Business Management, Labour Law