HR Coordinator and Onboarding Specialist (FTC)

Veolia | Water Tech UK; Birmingham; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Company car benefit

Enhanced pension

Private Medical Insurance

Job summary

Veolia is seeking an HR Coordinator and Onboarding Specialist (FTC) for our Birmingham hybrid role. You will own the complete onboarding journey for new employees, maintain accurate HR records, and provide essential support to employees and managers.

This is a chance to contribute to our Ecological Transformation mission while shaping a positive employee experience. You will coordinate onboarding activities, administer HR processes, and collaborate with department leaders to ensure seamless

Qualifications

• Level 3 CIPD qualification.
• 3 years of experience in Human Resources, onboarding, recruiting coordination, or administrative support.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• Ability to manage confidential information appropriately.
• Proficiency with Google Workspace and SmartSheets.
• Experience using an HRIS, applicant tracking system, or other HR software such as Workday, Successfactor, ADP preferred.

Responsibilities

• Coordinate and manage the end-to-end onboarding process for new employees.
• Prepare and distribute offer letters, onboarding materials, policies, and required documentation.
• Coordinate new-hire orientation, introductions, training sessions, and first-day activities.
• Partner with hiring managers and department leaders to ensure new employees have necessary equipment, system access, workspace, and resources.
• Maintain onboarding checklists and ensure all required steps are completed accurately and on time.
• Coordinate onboarding follow-ups and check-ins during probation.
• Gather feedback from new hires and managers to identify opportunities to improve the onboarding experience.
• Assist with organisation of quarterly HR Inductions.
• Maintain accurate and up-to-date employee records in HRIS and associated systems.
• Process employee status changes, transfers, promotions, leave documentation, and separations.
• Assist with benefits enrollment and serve as a resource for employee questions regarding HR programs and policies.
• Support payroll processes by providing accurate and timely employee information.
• Prepare HR reports, spreadsheets, and documentation as needed.
• Assist with employment verification requests and routine HR correspondence.
• Ensure HR files and records are maintained in accordance with company policies and applicable laws.
• Handle sensitive and confidential information with professionalism and discretion.

Skills

Organisational skills

Communication skills

Google Workspace

SmartSheets

HRIS tools (Workday, SuccessFactors,AD

Education

Level 3 CIPD qualification

Tools

Workday

SuccessFactors

ADP

Job description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Veolia brings together a dedicated team of experienced professionals committed to tackling Veolia the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

HR Coordinator and Onboarding Specialist (FTC)

Birmingham (hybrid working)

Full-Time | Fixed-Term Contract | 37 hours per week

25 days annual leave plus bank holidays (and your birthday off!) | Comprehensive Pension Scheme | Access to a Private GP and much more!

Please note: We are unable to offer visa sponsorship for this role. Applicants must have the existing right to work in the UK without requiring sponsorship now or in the future.

Ready to make a real difference – not just in your career, but for the planet? As water technologies experts, we don’t just offer jobs – we build careers with purpose. We’re on a mission of Ecological Transformation, and we’re looking for a dedicated Business Development Manager to help us lead the charge. As an HR Coordinator / Onboarding Specialist, you'll manage the complete onboarding journey for new employees, maintain accurate HR records, and provide essential support to both employees and managers. This is your opportunity to make a meaningful impact on employee experience while supporting our mission of Ecological Transformation.

What I will be doing

Employee Onboarding

• Coordinate and manage the end-to-end onboarding process for new employees
• Prepare and distribute offer letters, onboarding materials, policies, and required documentation
• Coordinate new-hire orientation, introductions, training sessions, and first-day activities
• Partner with hiring managers and department leaders to ensure new employees have necessary equipment, system access, workspace, and resources
• Maintain onboarding checklists and ensure all required steps are completed accurately and on time
• Coordinate and conduct onboarding follow-ups and check-ins during probation
• Gather feedback from new hires and managers to identify opportunities to improve the onboarding experience
• Assist with organisation of quarterly HR Inductions

HR Administration

• Maintain accurate and up-to-date employee records in HRIS and associated systems
• Process employee status changes, transfers, promotions, leave documentation, and separations
• Assist with benefits enrollment and serve as a resource for employee questions regarding HR programs and policies
• Support payroll processes by providing accurate and timely employee information
• Prepare HR reports, spreadsheets, and documentation as needed
• Assist with employment verification requests and routine HR correspondence
• Ensure HR files and records are maintained in accordance with company policies and applicable laws
• Handle sensitive and confidential information with professionalism and discretion

First Line Employee and Manager Support

• Act as the primary point of contact for routine employee and manager HR inquiries, providing clear guidance and resolving common queries independently where possible
• Provide guidance on HR procedures, onboarding requirements, company policies, and available resources
• Support employee engagement initiatives, internal communications, and HR projects
• Assist with employee recognition programs, training coordination, and company events
• Help promote a positive, inclusive, and professional employee experience

Compliance and Process Improvement

• Stay informed about changes to HR policies, procedures, and compliance requirements
• Identify process gaps and recommend improvements to increase efficiency and consistency
• Maintain accurate records and documentation for audits and reporting purposes

Qualifications

• Level 3 CIPD qualification
• 3 years of experience in Human Resources, onboarding, recruiting coordination, or administrative support
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• High level of attention to detail and accuracy
• Ability to manage confidential information appropriately
• Proficiency with Google Workspace and SmartSheets
• Experience using an HRIS, applicant tracking system, or other HR software such as Workday, Successfactor, ADP preferred

Additional Information

What we can offer you

At Veolia, we offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You'll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day. Our company car benefit provides you with the flexibility to travel in comfort, while our enhanced pension scheme ensures a strong foundation for your future.

We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our well-being services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.

That's not all… you also have the option to enrol in a range of flexible benefits, including Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination