HR Coordinator

Citysprint UK Ltd; United Kingdom; Hybrid; GBP 28,000 - 29,000; Full time

Benefits offered by this job

25 days’ annual leave

Enhanced parental leave

Mental health support

Healthcare and wellbeing benefits

Family-friendly days

Job summary

CitySprint UK Ltd is seeking an HR Coordinator to provide comprehensive HR administration across the full employee lifecycle, from recruitment and onboarding through to offboarding.

You’ll be the first point of contact for colleagues, managers and stakeholders, delivering a responsive and people-focused service. This role reports to the Head of HR Operations and supports payroll-related administration when needed.

Qualifications

• Previous administration experience within a People, HR or Payroll function.
• Understanding of the employee lifecycle and HR processes.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to build positive relationships with colleagues and stakeholders at all levels.
• Experience handling confidential and sensitive information with discretion.
• Strong attention to detail and a commitment to accuracy.
• Proficiency in Microsoft Office applications, including Excel, Word and Outlook.
• Experience using HRIS systems would be advantageous.
• A proactive, positive and customer-focused approach with a genuine passion for people.

Responsibilities

• Providing comprehensive administration support across the entire colleague lifecycle, from recruitment and onboarding through to offboarding
• Acting as the first point of contact for People Team queries from colleagues, managers and stakeholders
• Maintaining accurate colleague records, HR systems and personnel files
• Supporting recruitment, onboarding and new starter processes
• Assisting with payroll-related administration and ensuring data accuracy
• Preparing reports, collating data and producing information to support business decisions
• Supporting internal communications and People Team initiatives
• Ensuring compliance with company policies, procedures and employment legislation requirements
• Identifying opportunities to improve processes and enhance the colleague experience
• Supporting multiple projects and priorities within a busy, fast-paced environment

Skills

Administration

HR processes

Organisational skills

MS Office

HRIS experience

Communication

Data confidentiality

Tools

HRIS systems

Payroll administration

Job description

HR Coordinator

Location: Home-based, with occasional travel to the office as required

Salary:£28,000 - £28,316

Hours: Full time, Monday to Friday

Contract: To cover maternity leave

What you’ll get at CitySprint

• 25 days’ annual leave plus bank holidays, and a day off for your birthday
• Enhanced maternity and paternity leave
• Free access to mental health support, including 1:1 therapy
• Healthcare and wellbeing benefits
• Extra family–friendly days for key life moments, plus death in service cover

The role

As a HR Coordinator, you’ll play a key role in supporting our colleagues throughout every stage of their journey with CitySprint. Reporting to the Head of HR Operations, you’ll provide comprehensive administrative support across the full colleague lifecycle, from recruitment and onboarding through to employee relations administration and offboarding.

You’ll be the first point of contact for colleagues, managers and stakeholders, delivering a responsive, professional and people-focused service. This is a fantastic opportunity for someone who enjoys building relationships, solving problems and ensuring an excellent employee experience

Why CitySprint

What we do matters. From everyday deliveries to time–critical, business–critical services, CitySprint helps customers get things done right, first time.

Joining our HR Team means becoming part of a fast‑paced, collaborative environment where your work has a direct impact on our colleagues’ experience and helps support our ambition to be recognised as an employer of choice.

Who we are

CitySprint is a UK–wide logistics business delivering same–day and time–critical services for customers who need pace, reliability and great judgement.

We’re part of DPD and the wider Geopost group — giving us the stability, scale and investment of a leading international delivery network — while CitySprint continues to operate with its own distinct focus and fast‑moving culture.

What you’ll be doing

• Providing comprehensive administration support across the entire colleague lifecycle, from recruitment and onboarding through to offboarding
• Acting as the first point of contact for People Team queries from colleagues, managers and stakeholders
• Maintaining accurate colleague records, HR systems and personnel files
• Supporting recruitment, onboarding and new starter processes
• Assisting with payroll‑related administration and ensuring data accuracy
• Preparing reports, collating data and producing information to support business decisions
• Supporting internal communications and People Team initiatives
• Ensuring compliance with company policies, procedures and employment legislation requirements
• Identifying opportunities to improve processes and enhance the colleague experience
• Supporting multiple projects and priorities within a busy, fast‑paced environment

What we’re looking for

• Previous administration experience within a People, HR or Payroll function
• Understanding of the employee lifecycle and associated HR processes
• Excellent organisational skills with the ability to manage competing priorities and deadlines
• Strong written and verbal communication skills
• Ability to build positive relationships with colleagues and stakeholders at all levels
• Experience handling confidential and sensitive information with discretion
• Strong attention to detail and a commitment to accuracy
• Proficiency in Microsoft Office applications, including Excel, Word and Outlook
• Experience using HRIS systems would be advantageous
• A proactive, positive and customer‑focused approach with a genuine passion for people