HR Coordinator

A1 Personnel; Chelmsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a proactive HR Coordinator to join their dynamic UK HR team. In this role, you will be the first point of contact for HR queries, providing essential support to both employees and managers. Your responsibilities will include managing the HR Helpdesk, maintaining the Workday HRIS, and contributing to key HR projects. If you have a meticulous eye for detail and a passion for delivering excellent HR service, this opportunity offers a chance to make a significant impact in a fast-paced environment.

Qualifications

• Experience in a busy HR function with a focus on administration.
• Proficient in Workday HRIS and HR ticketing tools.

Responsibilities

• Manage HR Helpdesk and provide timely support to employees and managers.
• Support onboarding and offboarding processes, ensuring smooth transitions.

Skills

HR Administration

Communication Skills

Multitasking

Attention to Detail

Process Improvement

Tools

Workday HRIS

HR Ticketing Tool

SuccessFactors

Cornerstone

iCIMS

Job description

Are you passionate about delivering first-class HR service and making a real impact in a fast-paced environment? We’re looking for a proactive, detail-oriented HR Coordinator to join our UK HR team!

As the first point of contact for HR queries, you’ll play a pivotal role in supporting both employees and managers with expert advice and seamless HR administration throughout the employee lifecycle.

Key Responsibilities:

• Manage the Chelmsford HR Helpdesk and phone lines, offering professional and timely support
• Handle the HR ticketing tool and shared inbox
• Guide employees and managers on HR policies and procedures
• Support onboarding and offboarding, including induction of new joiners
• Process and communicate employee data, including contracts and changes
• Maintain and update Workday HRIS to ensure data accuracy
• Provide administrative support for reward schemes and benefit programmes
• Prepare reports—both standard and ad hoc
• Develop and maintain policies, procedures, and work instructions
• Coordinate and contribute to key HR projects
• Support disciplinary hearings, grievances, consultations, redundancies, and collective bargaining activity

What We're Looking For:

• Previous experience in a busy HR function
• Proficient in Workday HRIS
• Excellent communication skills—both written and verbal
• Strong ability to multitask, prioritise and work with a process improvement mindset
• A meticulous eye for detail with a “right first time” approach
• Accountable and tenacious, always focused on delivering a positive employee experience
• A proactive, self-motivated team player
• Familiarity with systems such as SuccessFactors, Cornerstone, or iCIMS is a plus