HR Coordinator

Joma Jewellery & Katie Loxton; Banbury; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Staff discount

1 day remote per week

Job summary

Joma Jewellery & Katie Loxton is recruiting a proactive HR Coordinator to join the Employee Relations Team. You’ll support employees, managers and HR colleagues across queries, processes and activities, delivering accurate HR administration and reporting while handling employee relations cases.

You’ll thrive in a fast-paced environment, be highly organised, and enjoy collaborating with a friendly team. The role offers 1 day per week remote working and a salary in the £30,000–£32,000 DOE range.

Qualifications

• Experience in a similar HR role with multiple priorities and stakeholders.
• Interest in HR and the employee lifecycle and a desire to develop in HR.
• Excellent administration skills and attention to detail.
• Ability to work at pace and manage competing priorities.

Responsibilities

• Proactively completing end-to-end HR administrative duties from onboarding to leavers to SLA.
• First point of contact for employee and manager HR queries with professional, solutions-focused support.
• Coordinate and administer employee relations activities including investigations and attendance management.
• Maintain accurate employee records and HR systems and generate reports for decision-making.
• Produce HR reports and identify trends to support the HR team.
• Collaborate across HR, Recruitment and the wider business to deliver an excellent employee experience.
• Support employee engagement initiatives and continuously improve HR processes.

Skills

Organisational skills

Communication skills

Excel/data reporting

Confidential information handling

Education

CIPD studies (beneficial)

Tools

Monday.com

HiBob

Job description

THE OPPORTUNITY

We’re excited to be recruiting for a proactive, organised, and people-focused HR Coordinator to join our Employee Relations Team. This is a fantastic opportunity for someone who enjoys a varied workload, takes pride in getting the details right, and loves seeing a process through from start to finish. The vacancy has arisen due to internal promotion within our HR department.

You’ll play a key role within the business, supporting employees, managers and HR colleagues across a wide range of queries, processes and activities. Working closely with the wider HR team, managers, and employees, you’ll help deliver an excellent employee experience through effective HR administration, accurate reporting and supporting employee relation cases. You’ll be highly organised, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

You’ll thrive in this role if you enjoy building strong working relationships, supporting others and being part of a team that enjoys working together to achieve great outcomes. Whether you’ve already worked in HR or have developed transferable skills in a similar role such as office management, this position offers an excellent opportunity to build a rewarding career in HR while gaining exposure across the full employee lifecycle.

You’ll be able to work from home 1 day a week.

BEHIND THE BRANDS

We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.

How You’ll Contribute

• Proactively completing end-to-end HR administrative duties the employee lifecycle from onboarding to leavers, ensuring that paperwork and process actions are completed to SLA.
• Act as a first point of contact for employee and manager HR queries, providing timely, professional and solutions-focused support and escalating where required.
• Supporting the coordination and administration of employee relations activity, including investigations, note‑taking, attendance management processes and flexible working requests.
• Maintaining accurate employee records, HR systems and reporting to support effective decision‑making.
• Producing and analysing HR reports, identifying trends and supporting the HR team with accurate data and insights.
• Working collaboratively with colleagues across HR, Recruitment and the wider business to deliver an exceptional employee experience.
• Supporting employee engagement initiatives and helping to continuously improve HR processes and ways of working.
• Ensuring HR administration is completed accurately, efficiently and in line with company policies and employment legislation.

THE TALENT YOU’LL BRING

• Experience in a similar role where you’ve managed multiple priorities and stakeholders.
• A deep interest in HR and the employee lifecycle, with a desire to build your knowledge and develop your career within the HR profession.
• Exceptional organisational skills and attention to detail, with a natural completer‑finisher mindset.
• Someone who enjoys working at pace, delivering high‑quality work efficiently and moving seamlessly between tasks and priorities.
• Strong written and verbal communication skills, with the confidence to build positive relationships at all levels.
• Excellent administration skills and the ability to manage competing priorities in a fast‑paced environment.
• Good Excel skills and confidence working with data, reporting and HR systems.
• The ability to handle confidential information with sensitivity, discretion and professionalism.
• A proactive approach, strong emotional intelligence and a passion for delivering a great employee experience.
• Experience using Monday.com and HiBob would be advantageous, but not essential.
• Some understanding of HR processes, employment law or CIPD studies would be beneficial, but we’re equally interested in candidates who can demonstrate transferable skills and a genuine enthusiasm for a career in HR.

PERFECTLY PACKAGED

• A salary of £30,000 - £32,000 DOE
• 33 days holiday rising to 35 with length of service inclusive of bank holiday
• A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
• Opportunities to make an impact as well as learn and develop further
• An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal

We are an equal opportunities employer. We strive to be the best in our field and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences or personalities – it’s what you bring to the team that counts.