HR Compliance & Workflow Consultant

Job Description

We’re excited to announce an opportunity for an HR Compliance and Workflow Consultant to join our dynamic People Services team in Bolton on a full-time permanent basis. This role offers you the chance to make a real impact by working collaboratively across teams to streamline and enhance operational processes. You will ensure compliance with regulatory audit requirements in SCALA and manage workflows in MyWorkday to ensure timely responses for our customers. Additionally, you will oversee the quality assurance of our outputs and identify opportunities for training and upskilling. If you want to shape processes and contribute to our People Services' success, we want to hear from you! Join us on this exciting journey!

At AXA, we promote flexible working, allowing our people to balance home and office work effectively. You will work at least 40% remotely, increasing to the majority of your week from September 2025. We are open to discussing flexible arrangements with candidates.

What you’ll be doing:

• Support department-wide audits with GIA, Internal Audit, and KPMG, following a 12-month plan.
• Conduct call audits to ensure quality responses and legal compliance.
• Manage complaints, self-audits, and GDPR data breaches.
• Promote departmental learning through e-learning and act as the compliance liaison for People Services.
• Triage cases in the HELP system and ensure services align with SOPs.
• Handle exception reporting, generate MyWorkday reports, and optimize R drive practices.
• Scope digitalization and AI initiatives for future technological needs.
• Establish a structured working framework with regular reporting and organize Town Hall meetings for stakeholder engagement.

We may close this advert early due to high application volume. If you’re interested, please apply promptly.

We encourage candidates who are excited about this role, even if they do not meet every requirement, to apply.

What you’ll bring:

• Experience in HR compliance and understanding of audits.
• Skills in dashboard reporting and data visualization.
• Understanding of Data Protection principles and associated risks.
• Risk awareness and understanding of risk impacts.
• Experience in process improvements.
• Proven ability to manage senior stakeholders.
• Excellent communication skills.
• Proficiency in Visio, Excel, and PowerPoint.
• IT literacy with accuracy in updating HR systems.
• Knowledge of Data Protection Act, FCA Regulations, SM&CR, Right to Work, and Home Office Systems (advantageous).

You must be eligible and authorized to work in the UK.

What we offer:

Competitive salary up to £45,000, annual bonus, contributory pension, Life Assurance, 28 days holiday plus Bank Holidays, options to buy or sell leave, employee discounts, and gym benefits.

To apply, click ‘apply for this job’ and submit your CV. We are an Equal Opportunities Employer and provide accessibility support upon request via laura.venables@axa-uk.co.uk.

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Who we are:

AXA UK Support Functions provide infrastructure, support, and expertise to our customer-facing units, helping us serve our customers reliably. We support all experience levels and offer growth opportunities.

Salary

Up to £45,000